11th Grade Program Manager
About The Position
The Program Manager advises and manages a cohort of up to 60 students in their third year of the SEO Scholars program, from rising 11th-grade summer through the end of 11th-grade spring. The role combines operational, strategic, and student-facing responsibilities to build a high-achievement culture and supportive community, and to guide students through programming that supports strong high school performance and preparation for admission to competitive four-year colleges and universities. The Program Manager leads programming on Saturdays, after school, and during the summer, including advisory lessons, mentoring, and college advising. They monitor student engagement and academic performance, use data to guide advising, communicate with families, collaborate with instructional and program staff, and support mentoring, dual-enrollment, enrichment, and application opportunities. The position is based in San Francisco and has a hybrid arrangement, with three days per week in the office. In-person attendance is required for all Saturday programming and four days per week during the summer term. The schedule varies by term and includes Tuesday-through-Saturday weeks and some nights as programming requires. Local travel is required for Saturday programming at UC Law San Francisco; occasional trips such as college tours may also be part of the role.
Requirements
- Bachelor’s degree required.
- Direct experience working with high school-age students.
- Experience in student coaching and advising, including interfacing with parents and families.
- Evidence of progressive career growth in roles with increasing responsibility and autonomy.
- Strong work ethic and commitment to a growth mindset.
- Ability to guide students toward ambitious goals.
- Highly adaptable and solutions-oriented, with the ability to solve complex problems.
- Commitment to high-quality work and exceptional results.
- Experience in a fast-paced, entrepreneurial environment.
- Ability to work a Tuesday-through-Saturday schedule and some nights as dictated by programming needs.
- Demonstrated passion for closing opportunity and academic achievement gaps at the high school and college levels for first-generation and historically marginalized student populations.
- Strong written and verbal communication skills, including presenting publicly, active listening, and engaging large groups of students.
- Excellent interpersonal skills, including building professional relationships and delivering constructive, honest, and productive feedback to Scholars and family members.
- Intermediate-to-advanced Excel and reporting skills, with an affinity for data-driven outcomes.
- Background working with families and communities reflective of SEO’s Scholar population, with lived and learned experience to apply an empathic, intentional, and inclusive lens.
Nice To Haves
- Two or more years of public teaching or counseling experience is strongly preferred.
- Experience with Salesforce is preferred.
- Bilingual Spanish/English is highly preferred; skills in other languages are welcome.
Responsibilities
- Lead and implement SEO Scholars programming on Saturdays, after school, and during the summer, including designing and delivering Opening Circles and Advisory lessons, collaborating with instructional staff, and co-facilitating 11th-grade Mentor sessions.
- Monitor and analyze the cohort’s attendance, assignment completion, assessments, grades in SEO and high school courses, community college coursework, and standardized test scores; use the data to guide advising discussions.
- Create and nurture an inclusive environment that encourages intellectual curiosity, academic excellence, and college readiness.
- Collaborate with the co-11th Grade Program Manager to create and adapt college advising curriculum in support of the overall 11th-grade advising strategy.
- Provide data-driven academic advising and appropriate psychosocial guidance; monitor student attendance, participation, and performance, and consult with the Associate Director of Program about referrals to other agencies as needed.
- Support the Manager of Mentoring and Enrichment Programs in recruiting, selecting, and pairing volunteer mentors with 11th-grade Scholars.
- Collaborate with the co-11th Grade Program Manager and Manager of Mentoring and Enrichment Programs to support the application cycle and enrichment-program placement for 11th graders.
- Manage dual-enrollment partnership opportunities for the cohort through communication and collaboration with relevant staff.
- Serve as the primary parent contact for cohort students and their families, using data and learning partnerships to conduct individual and group parent meetings.
- Facilitate instructor check-in meetings to gather information about Scholar performance and advise on action plans.
- Collaborate with 10th- and 12th-grade staff to transition Scholars into and out of 11th grade each summer.
- Foster and maintain relationships with parents, school partners, volunteers, and corporate partners.
- Assist with planning, coordinating, and supervising occasional trips, such as college tours.
- Manage data effectively in alignment with 11th-grade goals and outcomes.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
