11th Grade Program Manager

Sponsors for Educational Opportunity•San Francisco, CA

4d•Hybrid

About The Position

The Program Manager advises and manages a cohort of up to 60 high school Scholars during their third year in the SEO Scholars program, from the summer before 11th grade through the end of 11th grade spring. The role combines operational, strategic, and student-facing responsibilities to build a culture of high achievement and a supportive community, and to guide students through programming that supports strong high school performance and preparation for admission to competitive four-year colleges and universities. SEO Scholars is an out-of-school supplemental academic program for motivated, low-income public high school students. The program provides rigorous academics, college guidance, and leadership development. The organization aims for all high school graduates in the program to attend competitive four-year colleges and universities for free. The position is based in San Francisco with a hybrid arrangement requiring three days per week in the SEO office. The typical schedule is Tuesday through Saturday three times per month and Monday through Friday once per month during fall and spring terms, and Monday through Friday during summer. In-person attendance is required for all Saturday programming and four days per week during summer. The role also requires local travel to Saturday programming at UC Law San Francisco, subject to change, and the ability to work some evenings as programming requires.

Requirements

Bachelor's degree.
Direct experience working with high school-age students.
Experience in student coaching and advising, including interfacing with parents and families.
Evidence of progressive career growth in roles with increasing responsibility and autonomy.
Strong work ethic and commitment to a growth mindset.
Ability to guide students toward ambitious goals.
Highly adaptable and solutions-oriented, with the ability to solve complex problems.
Commitment to high-quality work and exceptional results.
Experience in a fast-paced, entrepreneurial environment.
Ability to work a Tuesday-through-Saturday schedule and some evenings as dictated by programming needs.
Strong written and verbal communication skills, including the ability to present content clearly in public, listen actively, and engage large groups of students.
Excellent interpersonal skills, including the ability to build professional relationships and provide constructive, honest, and productive feedback to Scholars and family members.
Intermediate to advanced Excel and reporting skills, with an affinity for data-driven outcomes.
Background working with families and communities reflective of SEO's Scholar population, with lived and learned experience to apply an empathic, intentional, and inclusive lens to relationships and work.

Nice To Haves

At least two years of public teaching or counseling experience is strongly preferred.
Experience with Salesforce.
Bilingual Spanish/English is highly preferred; other language skills are welcome.

Responsibilities

Lead and implement SEO Scholars programming on Saturdays, after school, and during the summer, including designing and delivering Opening Circles and Advisory lessons, collaborating with instructional staff, and co-facilitating 11th-grade mentor sessions.
Monitor Scholar performance and engagement across the assigned cohort, tracking and analyzing attendance, assignment completion, assessments, and grades in SEO, high school, and community college courses, as well as standardized test scores.
Use data to guide advising conversations with Scholars.
Create and nurture an inclusive environment that encourages intellectual curiosity, academic excellence, and college readiness.
Collaborate with the co-11th Grade Program Manager to create and adapt college advising curriculum in support of the overall 11th-grade advising strategy.
Provide data-driven academic advising and appropriate psychosocial guidance to Scholars; monitor attendance, participation, and performance at SEO and in high school; and consult with the Associate Director of Program about referrals to other agencies when needed.
Support the Manager of Mentoring and Enrichment Programs in managing the mentor program, including recruiting, selecting, and pairing volunteer mentors with 11th-grade Scholars.
Collaborate with the co-11th Grade Program Manager and Manager of Mentoring and Enrichment Programs to support a successful application cycle and strong Enrichment Program placements for 11th graders.
Manage dual-enrollment partnership opportunities for the cohort through communication and collaboration with relevant staff.
Serve as the primary parent contact for 11th-grade Scholars and their families; use data and learning partnerships to conduct individual and group parent meetings that support Scholars' successful completion of the program.
Facilitate instructor check-in meetings to gather information about Scholar performance and advise on action plans to support Scholars.
Collaborate with 10th- and 12th-grade staff to transition Scholars into and from 11th grade each summer.
Foster and maintain relationships with parents, school partners, volunteers, and corporate partners.
Assist with planning, coordinating, and supervising occasional trips, such as college tours.
Manage data effectively in alignment with 11th-grade goals and outcomes.
Perform other duties as assigned.