Program Manager - Access Control

Public Storage•Frisco, TX

About The Position

The Program Manager is responsible for strategic planning, development, and execution of national programs supporting the reliability, security, compliance, and lifecycle performance of access control systems, vehicle gates, and overhead doors across Public Storage’s portfolio. The role leads capital replacement programs, modernization initiatives, compliance requirements, and system standardization efforts to protect customer access, operational continuity, and asset value. The Program Manager turns asset condition, repair history, failure trends, security risks, regulatory requirements, and business priorities into programs with defined budgets, schedules, quality standards, and measurable outcomes. The role owns program delivery from concept through closeout and serves as the primary steward of the portfolio’s capital roadmap, standards, governance, and long-term asset strategy.

Requirements

Bachelor’s degree in Facilities Management, Construction Management, Engineering, Business, Project Management, or a related field, or an equivalent combination of education and experience.
At least 5 years of program, project, facilities, construction, security systems, access control, gate, overhead door, or related infrastructure management experience.
Proven experience leading capital projects from planning and scope development through bidding, contractor selection, execution, commissioning, and closeout.
Experience managing national or multi-site programs involving access control systems, vehicle gates, overhead doors, automated entry systems, or related building technologies.
Working knowledge of gate operators, access control hardware and software, card readers, keypads, telephone entry systems, rolling and sectional overhead doors, safety devices, and associated infrastructure.
Experience coordinating permits, code compliance requirements, AHJ reviews, inspections, and remediation activities.
Ability to develop and defend capital plans using asset condition data, repair history, lifecycle analysis, risk assessments, and financial metrics.
Ability to write detailed scopes of work, technical specifications, and bid packages for contractors.
Strong vendor management experience, including performance management, contract administration, pricing negotiations, and quality assurance.
Strong financial, analytical, project controls, communication, and executive reporting skills.
Proficiency with Microsoft Excel, Power BI, CMMS platforms, project management software, and data analysis tools.
Ability to travel as needed for inspections, vendor reviews, capital projects, and acquisition due diligence.

Nice To Haves

PMP (Project Management Professional), Certified Construction Manager (CCM), Facilities Management Professional (FMP), Certified Facility Manager (CFM), or similar credential.
Experience managing large-scale access control, gate modernization, and overhead door replacement programs across a geographically dispersed portfolio.
Experience with portfolio-level asset management, lifecycle planning, and capital forecasting.
Familiarity with manufacturers and platforms such as LiftMaster, DoorKing, All-O-Matic, Automated Systems, Linear, PDK, Brivo, OpenPath, and ButterflyMX and related access technologies.
Knowledge of UL 325 requirements, ASTM standards, ANSI standards, life-safety considerations, and other regulations governing automated gates and door systems.
Experience evaluating emerging access technologies, remote monitoring solutions, cybersecurity considerations, and smart-property initiatives.
Experience supporting mergers, acquisitions, facility assessments, and due diligence inspections.
Advanced experience with Power BI, Power Query, Excel modeling, and asset-performance analytics.
Experience developing enterprise standards, specification manuals, approved product lists, and vendor qualification programs.

Responsibilities

Lead access control, vehicle gate, and overhead door replacements, retrofits, modernizations, and strategic initiatives from business case development through commissioning and closeout.
Manage national capital programs, including annual planning, monthly forecasts, budget submissions, commitments, variances, and risk reporting.
Develop replacement-cycle forecasts and multi-year capital plans using asset age and condition, failure history, cybersecurity considerations, compliance requirements, lifecycle costs, and operational impact.
Establish and maintain enterprise standards, specifications, approved products, operating requirements, bid packages, quality expectations, and closeout documentation.
Source, mobilize, and manage vendors for planned projects and modernization programs while meeting schedule, budget, safety, cybersecurity, and quality objectives.
Own compliance programs for gate safety devices, automatic door and operator requirements, access control system requirements, jurisdictional inspections, audits, and record retention.
Coordinate permitting, authority having jurisdiction (AHJ) requirements, utility coordination, communication infrastructure, site access, and construction schedules.
Support acquisition due diligence with site inspections, condition assessments, security evaluations, risk identification, and capital investment recommendations.
Identify and manage applicable utility rebates, security technology incentives, sustainability opportunities, and ESG reporting inputs related to upgrades and modernization.
Maintain program governance, financial controls, risk registers, project reporting, quality assurance processes, change management controls, and vendor performance metrics.
Analyze gate outage trends, access control failures, overhead door performance, and asset health indicators to prioritize investments and improve portfolio reliability.
Partner with the Access Control, Gates & Overhead Door Operations Manager, using repair trends, service performance, and field intelligence while retaining ownership of capital programs, modernization initiatives, standards, and long-range planning.