Mid-level ABA therapy Program Manager

Behavior Nation•Concord, CA

About The Position

The Program Manager serves in the field as the manager responsible for client cases. The role involves developing and overseeing clinical programs, supervising Behavior Technicians, educating and training caregivers, and providing clinical skills instruction and behavior-reduction protocols based on Applied Behavior Analysis principles for children with autism and related developmental disabilities. Services may be provided in home, community, school, and clinic settings. The Program Manager collects program data, assists with parent training, and implements individualized programs developed by a Board Certified Behavior Analyst. The position also includes producing clinical and administrative documentation, coordinating with families and colleagues, supporting staff, attending and leading clinical and training meetings, and following company policies, procedures, timelines, and budgets. The role requires physical presence at assigned locations and travel between job sites in the San Francisco Bay Area.

Requirements

Bachelor’s degree plus 12 semester units in applied behavior analysis and one year of experience implementing behavior modification intervention services; or a bachelor’s degree plus two years of such experience and RBT certification; or BCaBA certification.
Experience working with children aged 18 months and older in a classroom or one-to-one setting.
Experience implementing the principles of Applied Behavior Analysis.
Ability to schedule and attend client appointments and clinical team meetings consistently, reliably, and punctually.
Excellent written and spoken communication, including clear language and accurate grammar and spelling.
Excellent time management skills, including allocating work time between billable and non-billable hours and onsite and in-office supervision.
Excellent interpersonal skills and ability to build rapport with clients, colleagues, and client families.
Teamwork and customer-service orientation aligned with organizational practices.
Ability to give and receive constructive feedback.
Ability to lift 30 to 50 pounds and lift and carry clients using adaptive equipment.
Ability to maintain varied postures, including kneeling, squatting, crawling, sitting, and standing, for extended periods; ability to sit on the floor or stand for extended periods.
Willingness and ability to restrain, hold, or transport clients and use quick body movements as indicated in a Behavior Intervention Plan.
Manual dexterity to use computers and electronic devices and to collect data on paper.
Ability to be physically present at assigned job locations, including homes, schools, community settings, and clinics.
Ability to receive detailed information orally and visual acuity to read and comprehend written communication on computers, electronic devices, and paper.
Reliable transportation and willingness and ability to travel between job sites in the San Francisco Bay Area.
Ability to maintain a professional appearance in clothing, grooming, hair, and makeup.
Must pass a criminal background check with a clean DOJ/FBI record.
Must have or be able to acquire First Aid/CPR certification.
Must have or be able to successfully complete RBT certification if not BCaBA certified.
Must pass a TB test and maintain an up-to-date immunization record as required by the company.
Strong interest in working with individuals impacted by neurodevelopmental disorders.

Nice To Haves

Bilingual skills.
Experience in educational, speech, or allied health services.
Master’s degree in Psychology, Education, Applied Behavior Analysis, Speech and Hearing Services, or a related field.
BCaBA certification.

Responsibilities

Communicate clearly and constructively with staff and client families, using professional, HR-compliant language and a customer-service orientation.
Produce each client’s clinical programs, reports, and supervision documents accurately, completely, and within contracted billable hours.
Directly supervise, train, and support Behavior Interventionists (BIs) so they can build rapport with families and conduct effective sessions.
Provide peer coverage during absences and provide direct therapy when a BI is absent and other coverage is unavailable.
Maintain a punctual, consistent, and reliable schedule for client appointments and meetings.
Train and provide ongoing support to caregivers and family members in ways tailored to their communication, learning styles, and cultural needs.
Maintain timely, accurate, and effective communication with client families and administrative and clinical colleagues.
Complete clinical and administrative duties and paperwork accurately, promptly, and within allotted billable hours.
Attend and lead clinical team and training meetings.
Comply with company policies, procedures, timelines, and budgets.
Assist with the development and delivery of ABA and other services as requested by the supervisor and area director.
Collect data on programs and implement individualized programs developed by a Board Certified Behavior Analyst.