ABA therapy Program Manager

Behavior Nation•San Jose, CA

1d•Onsite

About The Position

The Program Manager serves in the field as the manager responsible for assigned cases. The role includes developing and overseeing clinical programs, supervising Behavior Technicians, and educating and training client caregivers. The Program Manager provides clinical skills instruction and behavior-reduction protocols based on Applied Behavior Analysis (ABA) principles for children with autism and related developmental disabilities in home, community, school, and clinic settings. The role also involves collecting program data, assisting with parent training, and implementing individualized programs developed by a Board Certified Behavior Analyst. Duties may change at the discretion of Behavior Nation LLC and are not limited to those listed in the posting.

Requirements

Meet one of the stated education and experience pathways: a bachelor’s degree, 12 semester units in applied behavior analysis, and one year of experience implementing behavior-modification intervention services; or a bachelor’s degree, two years of experience implementing behavior-modification intervention services, and RBT certification; or BCaBA certification.
Experience working with children ages 18 months and older in a classroom or one-to-one setting.
Experience implementing Applied Behavior Analysis principles.
Self-discipline and the ability to schedule and attend client appointments and clinical team meetings consistently, reliably, and punctually.
Excellent written and spoken communication, including clear language and accurate grammar and spelling.
Excellent time-management skills, including allocating work time between billable and non-billable hours and direct and indirect supervision.
Excellent interpersonal skills and ability to build rapport with clients, colleagues, and client families.
Team-oriented attitude and customer-service orientation.
Ability to give and receive constructive feedback.
Ability to lift 30 to 50 pounds and to lift and carry clients using adaptive equipment.
Ability to maintain a variety of postures, including kneeling, squatting, crawling, sitting, and standing, for extended periods; ability to sit on the floor or stand for extended periods.
Willingness and ability to restrain, hold, or transport clients and use quick body movements as indicated in a Behavior Intervention Plan.
Manual dexterity to use computers and electronic devices and collect data on paper.
Ability to be physically present at assigned locations, which may include homes, schools, community settings, and clinics.
Ability to receive detailed information orally and visual acuity to read and comprehend written communications on computers, electronic devices, and paper.
Reliable transportation and willingness and ability to travel between job sites within the San Francisco Bay Area.
Maintain a professional appearance with regard to clothing, grooming, hair, and makeup.
Pass a criminal background check with a clean DOJ/FBI record.
Have or be able to acquire First Aid/CPR certification.
Have or be able to complete RBT certification if not BCaBA-certified.
Pass a TB test and have an up-to-date immunization record per company requirements.
Strong interest in working with individuals impacted by neurodevelopmental disorders.

Nice To Haves

Bilingual skills.
Experience in educational, speech, or allied health services.
Master’s degree in Psychology, Education, Applied Behavior Analysis, Speech and Hearing Services, or a related field.
BCaBA certification.

Responsibilities

Provide clear, concise, constructive, and actionable communication, insights, and feedback to staff and client families in a professional, HR-compliant, customer-service-oriented manner.
Prepare each client’s clinical programs, reports, and supervision documents accurately and completely, in compliance with contracted billable hours.
Directly supervise, train, and support Behavior Interventionists (BIs) so they can build rapport with families and conduct effective sessions.
Provide coverage for peers during absences and provide direct therapy when a BI is absent and other coverage is unavailable.
Maintain a punctual, consistent, and reliable schedule for client appointments and team commitments.
Train and provide ongoing support to caregivers and family members in ways tailored to their communication and learning styles and cultural needs.
Maintain regular, timely, accurate, and effective communication with client families and administrative and clinical colleagues.
Complete clinical and administrative duties and paperwork accurately and on time, within contracted billable hours.
Attend and lead clinical team and training meetings.
Comply with company policies, procedures, timelines, and budgets.
Assist with developing and delivering ABA and other services as needed by the supervisor and area director.
Collect data on programs, assist with parent training, and implement individualized programs developed by a Board Certified Behavior Analyst.