Program Manager

Strategic HR Client Job Openings•Cincinnati, OH

6h•Onsite

About The Position

The Program Manager designs and leads a connected portfolio of developmental experiences that strengthen belonging, confidence, leadership, community, and opportunity for young people. This role leads the Youth Experience Team and brings programming, logistics, transportation, volunteers, and community partnerships together as one coordinated system. During the early phase of the role, the Program Manager will also perform Program Coordinator responsibilities to learn the work firsthand and build the systems, documentation, and standards needed for future growth.

Requirements

Experience designing and delivering youth development, education, nonprofit, community-based, or experiential learning programs.
Demonstrated success leading, coaching, and developing staff, volunteers, or cross-functional teams.
Ability to think about developmental journeys rather than isolated events or activities.
Strong facilitation, communication, relationship-building, and community partnership skills.
A systems mindset with experience improving workflows, documenting processes, and creating clear operating standards.
Ability to balance creativity, hands-on execution, long-term planning, and disciplined follow-through.
Commitment to youth partnership and to designing experiences with young people, not simply for them.
Comfort using feedback, participation information, outcomes, and reflection to improve programs.
A collaborative approach and willingness to learn the work deeply before redesigning it.
A people-oriented builder who can combine creativity with execution and create structure and processes in a growing environment.
Ability to use data, youth input, and emerging trends to guide programming.
Strong influencing and coordination skills, including the ability to move work forward without relying solely on direct authority.
Ability to connect effectively with people of different ages and backgrounds.

Responsibilities

Design a coherent portfolio of workshops, leadership opportunities, career exploration, celebrations, cohorts, and community experiences that advances the Found Village Developmental Framework.
Ensure each experience has a clear developmental purpose, reinforces coaching and care management, and prepares young people for what comes next.
Lead, coach, and develop the Youth Experience Team, including the Program Coordinator, Transportation Coordinator, volunteers, and future team members.
Build repeatable operating systems, including playbooks, calendars, templates, communication standards, training resources, and standard operating procedures.
Coordinate programming, logistics, transportation, volunteers, communications, and cross-functional partners to deliver consistent, high-quality experiences.
Create meaningful opportunities for young people to serve as planners, facilitators, advisors, ambassadors, and leaders.
Develop partnerships with employers, colleges, artists, entrepreneurs, volunteers, and community organizations that expand opportunity.
Create emotionally and physically safe environments where dignity, belonging, inclusion, and strong relationships can grow.
Use youth feedback, participation patterns, developmental outcomes, and reflective practice to continuously improve programming.
Initially carry key Program Coordinator responsibilities, then successfully transition from doing the work to developing the people and systems that sustain it.
Build, design, curate, and implement meaningful youth experiences using the organization’s existing foundational structure.
Bring the organization’s programming vision to life through imagination, creativity, joy, and strong execution.
Create new processes within a developing function and coordinate work across teams, potentially using tools such as Asana.
Actively engage young people and incorporate their perspectives into programming, designing experiences based on both evidence and direct youth feedback.
Identify trends in organizational data and connect them to emerging youth needs.
Directly supervise approximately 2–3 people while influencing and coordinating colleagues who are not direct reports.
Activate others and manage work across teams, with the opportunity to build a team or influence its future structure.
Build relationships with transportation providers, community organizations, and other external partners.
Stay informed about national and global trends affecting youth programming.
Seek feedback and apply innovative ideas to meet the needs of young people and the broader Cincinnati community.