Program Manager

Breaktime Media • Boston, MA

12d

About The Position

Breaktime Media helps shoppers decide what to buy and where to buy it by creating personalized, engaging content for major CPG brands, focusing on commerce conversion. Their work spans retail media networks, brand websites, and loyalty programs, reaching millions of shoppers. As Breaktime Media scales, the company is establishing a dedicated program management role to oversee ambitious projects in promotions, loyalty hubs, retail media, and innovation. This role will be responsible for the execution of these programs, including planning, deadlines, dependencies, and accountability, but not client relationships or creative development. The Program Manager will report to the Associate Director, Program Management, receiving direct training and support to develop processes and manage programs. The role offers significant ownership from the outset and the opportunity to shape the function as the company grows.

Requirements

• 3 to 5 years of project or program management experience, ideally in marketing, retail media, promotions, or agency environments
• A track record of running multiple concurrent projects with real deadlines and multiple stakeholders
• Comfort with promotional mechanics: sweepstakes, contests, rebates, loyalty offers, and the legal and operational requirements that come with them
• Strong written communication, because most of this job is making sure people know what is expected of them
• Someone who chases loose ends without being asked and follows up without being annoying
• Calm under pressure, and willing to raise a hand early when something is off track
• Experience with project management tools (ex: Atlassian, Asana or similar) and a bias toward making process simpler, not heavier

Nice To Haves

• CPG or retailer experience, especially with Walmart, Target, Kroger, or Amazon programs
• Familiarity with loyalty platforms or shopper marketing programs
• Experience building a process from scratch rather than inheriting one
• CAPM or PMP certification

Responsibilities

• End to end program management for promotions, sweepstakes, loyalty hubs, omni retail media programs and custom programs that go beyond our standard content units
• Building and maintaining program timelines, from sold to live to wrap, with clear owners and dates at every step
• Task ownership across internal teams, so client services, creative, marketing and development all know what they owe and when
• Running program status meetings and keeping stakeholders honest about risk before it becomes a problem
• Partnering with client services on kickoff calls and status calls for our most complex programs
• Promotional terms and legal review deadlines, making sure nothing goes live without the right approvals in place
• Prize sourcing, ordering, and fulfillment tracking for sweepstakes and giveaways
• Facilitate and oversee Receipt Verification approval process, monitoring operations to ensure smooth program performance and reward delivery
• Documenting how we run programs, so the second one is easier than the first and the tenth is easy for anyone

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed