Program Manager

Bancroft•Pilesgrove Township, NJ

28d•$31 - $32•Onsite

About The Position

Are you looking to build a career as a caregiver? Do you want to make a difference in the lives of autistic, intellectually, and developmentally challenged individuals? If yes, working at Bancroft may be right for you. As a Program Manager within our Adult Residential Program in Swedesboro, NJ you’ll empower the people we serve while supporting the Bancroft mission, vision and core values. Bancroft’s Lakeside Campus for people with autism, intellectual and developmental disabilities fosters a stable environment where each individual can realize their best life. Direct Support Professionals help those in our care to reach their highest potential, while gaining experience and learning new skills. Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation. We are looking for Direct Support Professionals that are passionate about providing quality care in a positive and empathetic manner. Our Direct Support Professionals must have a strong desire to work with autistic, intellectually and/or developmentally disabled individuals.

Requirements

BA in Occupational Therapy, Physical Therapy, Speech/Language Pathology, Social Work, Recreation, Art, Dance, Music, Physical Education, Nutrition, Sociology, Special Education, Rehabilitation Counseling, or Psychology AND possesses at least one year of experience working with individuals with developmental disabilities or brain injuries.
High School diploma or equivalent required with two-three years in the Human Services or related field.
Prior management experience and a strong desire to work with neurologically-challenged individuals.

Nice To Haves

BA in a related field plus one year of related experience preferred.

Responsibilities

Provides supervision and oversight to direct reports within direct areas of responsibility.
Manages the overall operations, activities, and overall environment of the program site within direct areas of responsibility and for all shifts, if applicable.
Working in conjunction with program management and the Human Resources Department, actively participates in the applicant hiring and termination process.
Aids in the resolution of problematic, more sensitive, or more complicated situations while actively encouraging the independence of the person served within his/her abilities.
Completes daily, monthly, and quarterly paperwork; e.g., monthly summaries, risk management reports, Outcome Measurement Systems (OMS) reports, inspection checklists, attendance and billing records (where applicable) etc., for submission to program management and to ensure compliance with all applicable regulations and accreditation standards.
Reviews required paperwork completed by direct reports for accuracy and submits to program management in accordance with established timeframes.
Within area of responsibility (and working with Nursing Department, where applicable), ensures the overall integrity of behavior and/or medical records and files for persons served.
Develops, coordinates, and monitors the IPP, IDT and/or TDT process.
If applicable, evaluates prospective persons served at screening meetings and recommends appropriate staffing levels to ensure a maximum level of individual care.
Within area of responsibility, reviews consults from medical and therapeutic consultants for persons served, ensures implementation of care plan and adherence to medical orders, etc.
Actively participates in special projects related to behavioral treatment, clinical outcome, and research activities, as necessary or as required.
Actively participates in the development and implementation of performance improvement systems for assigned program site to ensure an overall efficient and cost-effective operation.
Maintains effective communications with persons served, parents, guardians, other family members, healthcare personnel, own manager and coworkers across programs and functions, neighbors, surrounding communities, etc.
Serves as an advocate on behalf of persons served in a variety of situations.
Monitors the usage of transportation vehicles assigned to specific program site.
Follows state-approved emergency procedures and Bancroft-approved crisis intervention techniques for each person served at specific Program site.
Serves as a role model to persons served by projecting a positive self-image of professionalism, appearance, courtesy, conduct, honesty, fairness, confidentiality, personal integrity, and a respect for the fundamental rights, dignity, and privacy of others.
Provides direct care to persons served at specific program site, as necessary.
Performs other related management duties as assigned or as necessary.
Abides by the Bancroft Code of Ethics, Mission Statement, and Vision Statement in promoting ethical behavior, establishing relationships and providing guidance in decision-making situations.
Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements.
Maintains effective verbal and written communications with colleagues, those served, and their family members and/or guardians when applicable.
Willingly and effectively cooperates with Bancroft, The Department of Human Services, The Division of Developmental Disabilities (DDD), and other licensing or state agency or local municipalities in any inspections and investigations, upon request.
Maintains a safe and respectful environment, free of abuse, neglect, or exploitation; does not allow weapons, threats, bullying or intimidation.
Reports any violations to the appropriate individual as soon as the incident occurs.
Maintains levels of supervision as defined in behavior plans; e.g., Individual Program Plan (IPP), Individual Rehabilitation Plan (IRP), Individual Education Plan (IEP), Individual Service Plan (ISP), etc., when applicable.
Demonstrates Bancroft’s core values of RESPECT in the performance of position responsibilities.