Program Manager for Wellness and Mental Health Services

Mental Health America of Los Angeles•Long Beach, CA

1d•Hybrid

About The Position

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities. MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low-income and no-income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition-age youth. MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues. MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self-care and can enjoy a 35-hour workweek. MHALA fosters diversity at all levels of the organization. The agency promotes a team-oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.

Requirements

Bachelor’s Degree in Human Service Related field or LCSW/LMFT/LPCC/Licensed Psychologist.
Minimum 3 years of experience providing psychosocial rehabilitative services to a disabled population required.
Knowledge of community resources.
Must function well in a team-oriented approach to member services.
Must be organized and efficient in carrying out day to day duties.
Must take initiative and be proactive in approach to getting the job done with little or no direction.
Must be able to work with various personalities and handle aspects relating to team members with dignity and tactfulness.
Knowledgeable and skilled at using computer and related application such as Microsoft Word, Excel, PowerPoint, Teams, Outlook, Zoom, and Electronic Health Record required.
Driving with current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA’s liability insurance are conditions of employment.
TB clearance and re-testing every year are conditions of continued employment.
Employment verification directly from three (3) past employers within the most recent 7-year period.

Nice To Haves

Experience in a supervisory/leadership role preferred.
Non-profit social service agency experience preferred.

Responsibilities

Coordinate, oversee and supervise the work of the Wellness Center Team.
Hire, supervise, train, direct, evaluate, reward, and support staff in accordance with organizational policy and applicable laws and regulations.
Provide leadership and oversight to the Wellness Center team’s day-to-day operations, ensuring excellent care and services are provided to members/clients and ensuring compliance with the program requirements, DMH, and MHALA standards.
Actively work with individuals on the team in support of meeting role obligations and supporting work-life balance.
Support staff in provision of services that link members and other clients to meet member/client goals and needs.
Complete, as well as assist and support staff in meeting program documentation standards in accordance with MHALA and funding source standards and requirements to ensure program compliance and accountability.
Track, assess and document how effectively program meets their objectives.
Participate as an active member of management staff, quality improvement, safety committee, domains or other leadership teams as needed or assigned.
Participate in community constituency groups as needed.
Assist and participate in the planning of staff development activities.
Organize, lead, and participate in team, staff, and community meetings.
Read, perform research, attend workshops or seminars as Agency sees fit and as it relates to program needs; participate in other professional development activities in order to maintain and enhance personal and professional skills related to program needs.
Maintain the skills necessary to mentor and support the Wellness Team in accordance with the expectations outlined in the DMH guidelines.
Provide timely information and feedback to the Wellness Center Director in regard to team, program or member issues; provide emergency coverage as needed.
Other duties as assigned.