Program Manager

Texas Health & Human Services Commission•Del Rio, TX

2d•$5,099 - $8,305•Onsite

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage. Functional Title: Program Manager Job Title: Program Manager Agency: Health & Human Services Comm Department: CCSE Region 08 Eligibility Det Posting Number: 6464 Closing Date: 10/02/2026 Posting Audience: Internal and External Occupational Category: Community and Social Services Salary Range: $5,098.66 - $8,304.83 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: DEL RIO Job Location Address: 173 WILDCAT DR Other Locations: San Antonio The Program Manager manages Community Care Services Eligibility (CCSE) direct delivery program activities. • Provides effective leadership to a team of CCSE direct delivery supervisors and their staff as well as administrative support staff. • Manages regional program eligibility and enrollment activities to ensure performance targets are met. • Participates in workgroups, meetings and trainings to include presentations to community partners, internal staff, and others. • Assists Community Care Services Eligibility Regional Director in administrative activities. • Ensures timely and effective delivery of services to individuals.

Requirements

Minimum of 2 years’ managerial experience at a supervisor level or above in CCSE required.
Excellent written communications as observed by detail and completeness of information provided on the state application.

Nice To Haves

Graduation from an accredited four-year college or university preferred.

Responsibilities

Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal.
Prepares management reports and analyzes information to keep management informed.
Plans, coordinates, and monitors service delivery to ensure effective and efficient program operations.
Provides appropriate interpretation of policies, procedures, rules, regulations, and standards to regional staff, state office staff, applicants, consumers, providers, vendors, the public, public officials, etc.
Collects, organizes, analyzes, and prepares information and data in response to requests for information, reports, and inquiries.
Manages office operations and internal resources effectively.
Develops and maintains effective working relationships with management, staff, community partners, other state agencies, federal agencies and others.
Communicates on a complex level with community groups, stakeholders, and private agencies associated with programs and services to resolve problems, provide and exchange information, respond to inquiries, and improve program effectiveness and participates in group and/or community presentations.
Supports the Regional Director by assisting in management and administrative operations.
Participates in Disaster Relief activities to include volunteer scheduling and tracking as well as the development and maintenance of regional business continuity plans and procedures.
Attends work on a regular and predictable schedule in accordance with agency leave policies, adheres to agency work rules and policies, and performs other duties as assigned.