Program Manager

Equitable Hiring Group•Albuquerque, NM

38d•$75,000 - $85,000•Remote

About The Position

Strong Families cultivates people power by deeply caring for our communities, growing our collective leadership, and centering the lived experiences of people most impacted to shape meaningful change. We lead organizing, movement building, narrative, leadership development, and civic engagement strategies so that people can thrive. Founded as a state-wide program of a national organization in 2012, we are now an organization of our own with a fiscal sponsor, Tides Center. All Strong Families staff are employees of Tides Center. Strong Families is a fully-remote organization and is growing our team from five to seven people in 2026. Alongside community members and strong organizational partners, we have built and expanded rural organizing, year-round civic engagement, and statewide healthcare access and affordability policy wins. Our healthcare work includes programming focused on healthcare access for all community members and comprehensive reproductive healthcare, including abortion care. The Program Team is responsible for planning, implementing, and evaluating all the external community work of Strong Families. This includes implementing the year-round organizing plan to meet annual goals, planning community events and meetings both virtual and in-person, deciding on the tactics to meet strategy goals, supporting the leadership development and training program for community members, maintaining strong relationships with community members and organizational partners and collaborating on campaigns and projects to create change, improve the wellbeing of families, and grow community power in the New Mexico and Southwest region. Supervised by the Director of Strategic Partnerships, the Program Manager manages the organizing, civic engagement, and leadership development strategies engaging community leaders, organizational partners, and community members. This position supports strategy creation, uses data and systems to meet program goals, and plans, coordinates, and evaluates program activities. The program work is carried out in close collaboration with the Program Team which includes the Director of Strategic Partnerships, the Field and Operations Director, and the Field Organizer. The Program Manager will focus on these essential duties and responsibilities with opportunities to grow your skills over time: 1. Programmatic Project Management and Leadership: About 80% Coordinates the planning, implementation, and evaluation of program projects including the legislative program, campaigns, events, community outreach, and leadership development projects. Engages community leaders, organizational partners, and community members to meet program goals and objectives. Maintains and builds strong working relationships with community leaders and organizational partners with the vision of building long-term collaborations between the organization and others. Leads or co-leads community meetings and trainings, local events, and other outreach efforts such as door-to-door canvassing, site canvassing, phone banks, or text banks to meet program goals. Creates community resources and training materials to meet program goals. Creates and maintains the annual communications calendar for regular sharing of Strong Families programmatic work via website, social media, email, and earned media. Attends campaign and coalition meetings as needed to learn, share updates, strategize, and collaborate with partner organizations. Uses project management tools and systems to plan, track, and communicate work progress. Uses systems to document qualitative and quantitative metrics on Strong Families’ program work. Analyzes and synthesizes data findings, outcomes, and impact indicators and writes program reports to share findings on our work for internal and external use as needed. Writes content for emails, letters, social media posts, and other communication as needed. Collaborates with vendors and consultants as needed. May supervise volunteers and interns as assigned. Travels for events and meetings within New Mexico up to 20 times per year for 1-4 days at a stretch (Travel is 1-2 times per month average with higher travel frequency during legislative sessions in Santa Fe and higher travel frequency across the state during peak campaign times which shift from year to year). Travels out of state 1-3 times per year for conferences or training. 2. Program Systems Management: About 10% Creates and monitors program project and event budgets in alignment with the organizational budget. Oversees, maintains, and updates the main organizational database/CRM for the individuals, organizations, and work related to programming Accurately tracks and reports lobbying activities. Effectively utilizes all financial, 501c3, and related systems by following financial systems protocols and filing documents in a timely and accurate manner, including payment requests, monthly credit card reports, and time/lobbying tracking forms. 3. Supporting Whole Organization as a Team Member: About 10% Actively participates in appropriate staff meetings on a weekly basis. Shares community organizing and campaign learnings with the Strong Families team for ongoing strategy development. Contributes to the overall strategic direction of the organization, acts as a role model and coach for community leaders and other members of the team as needed to help build a healthy organizational culture. Participates in organizational strategic planning, work plan development and evaluation, and performance measurement to improve organizational and personal program work and growth. Participate in inclusive wellness and grounding practices such as breathing, stretching, and low-impact physical movement or other accessible forms of movement as part of our team building and organizational culture. Supports and participates in the fundraising efforts of Strong Families such as the end of year campaign. Supports the engagement of community leaders in fundraising strategies to capture the work of the organization’s campaigns and programs, and to strengthen our resource mobilization efforts. Supports hiring for Strong Families positions as assigned.

Requirements

Minimum of 5 years experience in nonprofit campaign, organizing, and/or civic engagement work working with diverse and underserved populations.
Understands the foundations of community organizing.
Knows New Mexico communities well.
Knows how to envision ways to get toward larger goals and at the same time how to center community members in this work.
Understands how to collaborate and work alongside community members most impacted by systemic oppression and build strong relationships for impact and change.
Willingness to learn through trial and error and likes the process of program experimentation.
Ability to control and handle confidential and time-sensitive information.
Possess good judgment.
Awareness of other people’s needs.
Ability to prioritize tasks, manage time, and work well with others, while exercising respect for all the communities we work with.
High-performing problem-solver, who is detail-oriented yet has an eye on the whole vision for our collective work.
Strong project manager who ensures that multiple projects and tasks involving community members, staff, and organizational partners are running smoothly with people invested in the work and updating one another along the way.
Must be reliable and accountable regarding their work and actions and helps others do the same.
Helpful attitude and is willing to take on small or large tasks within their scope of responsibility to move toward our collective goals.
Strong verbal and written communication skills.
Ability to effectively communicate with people at all levels and from various backgrounds.
Uses direct communication, gives ongoing, respectful feedback, and engages in proactive problem solving to address internal organizational challenges and disagreements and to support those around them.
Careful attention to detail, including wording used in communications and an understanding of clear visual presentation of information such as the skills to put together trainings and resources that community members understand and value.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Proficiency with Microsoft Office or Google Suite (word processing, spreadsheets, email, calendaring, and cloud storage applications), web browsers, and the basics of database and conferencing software.

Nice To Haves

Being bilingual in English and other languages is a plus.

Responsibilities

Coordinates the planning, implementation, and evaluation of program projects including the legislative program, campaigns, events, community outreach, and leadership development projects.
Engages community leaders, organizational partners, and community members to meet program goals and objectives.
Maintains and builds strong working relationships with community leaders and organizational partners with the vision of building long-term collaborations between the organization and others.
Leads or co-leads community meetings and trainings, local events, and other outreach efforts such as door-to-door canvassing, site canvassing, phone banks, or text banks to meet program goals.
Creates community resources and training materials to meet program goals.
Creates and maintains the annual communications calendar for regular sharing of Strong Families programmatic work via website, social media, email, and earned media.
Attends campaign and coalition meetings as needed to learn, share updates, strategize, and collaborate with partner organizations.
Uses project management tools and systems to plan, track, and communicate work progress.
Uses systems to document qualitative and quantitative metrics on Strong Families’ program work.
Analyzes and synthesizes data findings, outcomes, and impact indicators and writes program reports to share findings on our work for internal and external use as needed.
Writes content for emails, letters, social media posts, and other communication as needed.
Collaborates with vendors and consultants as needed.
May supervise volunteers and interns as assigned.
Creates and monitors program project and event budgets in alignment with the organizational budget.
Oversees, maintains, and updates the main organizational database/CRM for the individuals, organizations, and work related to programming.
Accurately tracks and reports lobbying activities. Effectively utilizes all financial, 501c3, and related systems by following financial systems protocols and filing documents in a timely and accurate manner, including payment requests, monthly credit card reports, and time/lobbying tracking forms.
Actively participates in appropriate staff meetings on a weekly basis.
Shares community organizing and campaign learnings with the Strong Families team for ongoing strategy development.
Contributes to the overall strategic direction of the organization, acts as a role model and coach for community leaders and other members of the team as needed to help build a healthy organizational culture.
Participates in organizational strategic planning, work plan development and evaluation, and performance measurement to improve organizational and personal program work and growth.
Participate in inclusive wellness and grounding practices such as breathing, stretching, and low-impact physical movement or other accessible forms of movement as part of our team building and organizational culture.
Supports and participates in the fundraising efforts of Strong Families such as the end of year campaign.
Supports the engagement of community leaders in fundraising strategies to capture the work of the organization’s campaigns and programs, and to strengthen our resource mobilization efforts.
Supports hiring for Strong Families positions as assigned.

Benefits

100% employer-paid health, dental, and vision premiums for both employee and their spouse, domestic partner, and dependents
Voluntary life and short and long term disability insurance with supplemental coverage
Option to enroll in pre-tax healthcare and dependent care flexible spending accounts
3.5% employer match contribution to your retirement fund
ID monitoring and protection benefits
Paid family medical leave when needed
Employee Assistance Program free to employees
$50/month stipend for cell phone and home internet
Generous accrued paid time off (PTO includes 10 holidays, 2 additional floating holidays, 1-week summer break closure, 2-week winter break closure, and about 10 vacation days for first year of employment)
4-day work week schedule