Program Manager

NTT DATA Services

46d • Onsite

About The Position

We are seeking an experienced Program Manager to lead a large, complex enterprise IT engineering and operations support program within a highly secure, mission-driven federal environment. This individual will serve as the single point of contact for government leadership, providing strategic oversight, operational direction, and disciplined program governance across multiple technical task areas including engineering, cloud, network, and operations. The Program Manager will be responsible for ensuring high-quality performance, schedule adherence, risk mitigation, and continuous improvement across all aspects of program execution.

Requirements

• Project Management Professional (PMP) certification
• ITIL v4 Foundation certification (or higher)
• 10 years of experience in IT program management
• 5 years of experience supporting federal environments
• Bachelor’s degree in management, computer science, information systems, or a related field.
• 10 additional years of network engineering and design experience required in lieu of a degree.
• Active Secret clearance

Nice To Haves

• Demonstrated experience managing enterprise IT programs involving network, cloud, infrastructure, or systems engineering
• Experience applying Agile and Scrum methodologies in a federal or enterprise IT environment
• Proven ability to manage cross-functional technical teams and multiple concurrent workstreams
• Experience leading programs with structured reporting, risk management, and quality assurance processes
• Experience managing large, multi-year federal IT contracts
• Experience within highly regulated or classified environments
• Familiarity with enterprise architecture frameworks and IT modernization initiatives
• Experience supporting cloud migration and hybrid infrastructure environments
• Strong executive-level briefing and communication skills
• Demonstrated success driving process improvement and operational efficiencies

Responsibilities

• Serve as the primary point of contact for the Contracting Officer’s Representative (COR) and senior government stakeholders
• Provide overall leadership and management across all contract task areas
• Oversee performance tracking, quality control, risk management, invoicing, staffing, and subcontractor coordination
• Lead weekly and monthly reporting, including preparation and delivery of Weekly Status Reports (WSRs) and Program Management Reviews (PMRs)
• Ensure compliance with contractual requirements, security policies, and enterprise governance standards
• Develop and maintain program-level documentation including project plans, staffing plans, and quality control plans
• Coordinate project schedules, track milestones, and manage interdependencies across technical teams
• Identify program risks and develop mitigation strategies to ensure successful execution
• Ensure effective transition of engineered capabilities into operations and sustainment environments
• Foster collaboration between engineering and operations teams to drive continuous improvement
• Maintain availability during standard business hours (0800–1600 ET, Monday–Friday) and respond to urgent issues within required timeframes

Benefits

• NTT DATA is committed to accelerating client success and positively impacting society through responsible innovation.
• NTT DATA is one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.
• Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
• As a Global Top Employer, we have experts in more than 50 countries.
• We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
• NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
• NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users.
• NTT DATA is an equal opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior