The Program Manager is a key member of the customer support team and will oversee the delivery of parts and upgrades for domestic and international customers. He/she reports to the Division Vice President, System and Product Services. The Program Manager must demonstrate strong organizational skills, ability to plan effectively and drive tasks to fruition, as well as excellent communication, time management, and interpersonal skills. The candidate must be able to work independently and leverage experts to assist in the completion of the assigned programs. He/she will be an ambassador of NSI-MI Technologies and will need to develop good working relationships with customers and efficiently execute assigned projects to ensure that they are satisfied with the Company’s products and services. As a preferred supplier to our customers, it is imperative that communications are timely to ensure that customers are kept up to date. It is also important that the Program Manager help identify potential new business opportunities including equipment upgrades, training and other products and services. The day-to-day activity is management of a portfolio of programs of various sizes, typically under $1M, with full responsibility for program financial management. The ideal candidate will have work experience with RF systems or electromechanical components, experience in overseeing the delivery of complex technical systems or products and demonstrate an ability to manage tasks to schedule and budget. If you do not have experience in oversight and delivery of technical complex content, this job may not be for you. Experience with mechanical positioning systems or robotics is a plus.
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Job Type
Full-time
Career Level
Mid Level