BIVO / Project Restore Brownsville - Program Manager
About The Position
Project Restore Brownsville is a community-based violence intervention and prevention initiative designed to support young people at elevated risk of involvement in gun violence. The program combines intensive case management, mentoring, trauma informed group work, and workforce development opportunities to stabilize participants, reduce violent behavior, and support long-term positive outcomes. Project Restore operates as an enhancement of existing BIVO work, strengthening continuity of care, supervision, and participant engagement across systems. The person filling this position is expected, under close supervision, to manage the day-to-day operations of Project Restore Brownsville. This role ensures effective program implementation, staff coordination, participant engagement, and compliance with program requirements. The Program Manager translates program vision into practice by overseeing staff performance, service delivery, scheduling, and coordination with internal and external partners. Practice Universal Precautions/Standard Protocol & Procedures. Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information. Ensure the safety and security of all participants by following program protocols and procedures, including supervision, accident and incident reporting.
Requirements
- High School Diploma or General Educational Development (GED) and 4 years of experience in program coordination, case management, youth development, or violence intervention.
- Bachelor’s degree in social work, criminal justice, public administration, or a related field and 3 years of experience in program coordination, case management, youth development, or violence intervention.
- Master’s degree in social work, criminal justice, public administration, or a related field and 2 years of experience in program coordination, case management, youth development, or violence intervention.
- Strong understanding of trauma-informed care and community-based intervention models.
- Experience working with justice-involved or system-impacted youth and young adults.
- Proficiency with data tracking, documentation, and reporting systems.
- If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; NYS Division of Criminal Justice Services Sex Offender Registry clearance
Nice To Haves
- Prior experience supervising staff or leading teams preferred.
Responsibilities
- Manage daily operations of Project Restore Brownsville, ensuring services are delivered as designed and on schedule.
- Supervise and support frontline staff, including Peer Advocates, Credible Mentors, Case Managers, and other assigned roles.
- Coordinate participant intake, engagement, attendance, and ongoing participation across program components.
- Monitor staff schedules, coverage, and caseload distribution to ensure adequate availability and continuity of care.
- Ensure consistent documentation, data entry, and reporting in required systems.
- Serve as a key point of contact for partner organizations delivering program components (e.g., life skills training, group facilitation).
- Coordinate group sessions, workshops, and activities across sites and partner locations.
- Support participant crisis response in collaboration with senior leadership and clinical staff.
- Track participant progress toward individualized goals related to education, employment, stability, and safety.
- Support staff professional development through coaching, feedback, and performance monitoring.
- Assist the Program Director with program planning, reporting, and compliance activities.
- Participate in internal meetings related to BIVO coordination to ensure alignment and avoid duplication of services.
- Support recruitment, onboarding, and training of new program staff.
- Maintain regular communication with participants, families, and community stakeholders as appropriate.
- Identify operational challenges and recommend improvements to enhance program effectiveness.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
