Program Manager, Technical Services Delivery

Evergreen • Dunwoody, GA

3d • Onsite

About The Position

We are seeking a skilled Program Manager to drive strategic initiatives and lead complex programs for a key account within the Technical Professional Services practice. The role calls for strong technical program management expertise and a track record of delivering successful projects while collaborating with cross-functional teams. The position is based in Insight Global’s Dallas or Atlanta office four days a week.

Requirements

• At least 10 years of experience leading complex technical programs.
• Experience in client-facing roles managing program delivery and stakeholder relationships.
• A track record of managing teams of 5–30 members.
• Strong technical background, including experience managing software development or data-focused projects.
• Experience managing budgets and tracking program financials.
• Excellent contractual documentation management skills.
• Proficiency implementing program management methodologies and best practices.
• Experience working with onshore and offshore teams.
• Expertise in Microsoft Azure DevOps, Jira, Asana, Airtable, and/or other project management tools.
• A track record in business development and growing client accounts.
• Strong leadership and team management capabilities.
• Excellent problem-solving and analytical skills.
• Outstanding written and verbal communication abilities.
• Adaptability and effectiveness in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Strategic mindset balanced with tactical execution capabilities.
• Strong business acumen and client relationship management skills.
• Work from Insight Global’s Dallas or Atlanta office four days a week.

Nice To Haves

• Experience with Agile and traditional project management methodologies.
• Knowledge of data technologies and applications.
• Industry certifications such as PMP, Scrum Master, or SAFe.
• Experience implementing PMO processes and tools.
• History of successful client relationship management leading to account growth.
• Experience in technology consulting services sales.
• Bachelor’s degree in computer science, engineering, or a related field.

Responsibilities

• Manage multiple complex programs within the Technical Professional Services practice.
• Implement and maintain program management processes and best practices.
• Lead and coordinate program teams of 5–30 members, including onshore and offshore resources.
• Monitor program budgets and track program metrics and KPIs.
• Develop and maintain project plans based on KPIs and deliverables.
• Build and maintain stakeholder relationships and facilitate cross-functional collaboration.
• Drive business development through effective delivery and client relationship management.
• Identify and pursue account-growth and additional service-offering opportunities.
• Ensure client satisfaction and maintain strong client relationships.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed