Program Manager

Alzheimer's Association Careers•Peoria, IL

9d•Hybrid

About The Position

As Program Manager, you will join an exclusive team of leaders responsible for the implementation of the Alzheimer’s Association Portfolio of Community Program Offerings. This portfolio aims to bring awareness, education, and support to communities across the United States and activate a grassroots network of individuals and community leaders to work toward a world without Alzheimer’s and all other dementia. Utilizing your proven leadership, networking, and relationship-building skills, you will cultivate key community connections, drive success, and expand the reach of our community offerings by strategically identifying and engaging community partners and activating and empowering volunteers, especially in new, underrepresented, and rural communities. This position not only manages and supports their team but also actively contributes to day-to-day work and deliverables. As a successful community mobilizer who will manage multiple program delivery volunteers annually, you will generate excitement and enthusiasm in the community for the cause, coach and inspire your volunteers to implement proven strategies and best practices that result in increased community presence and serving more people with awareness, education, and support year over year. This position is responsible for developing, managing, and implementing a volunteer-led program strategy for their assigned office service area, which includes Peoria, Macomb, and their surrounding areas.

Requirements

Bachelor's degree or equivalent experience
3 – 5 years of proven experience in recruiting and mobilizing volunteers to achieve goals
Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners
Demonstrated ability to develop and nurture community relationships and partnerships
Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy
Ability to work with diverse communities and demonstrate inclusion coupled with the ability to work in a highly matrixed organization
Excellent interpersonal skills including verbal and written communication and follow-through
Ability and willingness to travel up to 60% within the assigned territory by car. Travel in this case is considered time spent away from the office, in the community, to fulfill the job goals. While most such travel is on the same day, occasionally overnight travel or air travel may be required.
Must have valid driver’s license, access to reliable vehicle, good driving record and proof of automobile insurance
Ability and willingness to work some evenings and weekends as required for volunteer mentoring and coaching and attending events.
Strong computer skills, proficient with Microsoft Office products; experience with, or ability to rapidly learn CRM software

Responsibilities

Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals.
Apply Association best practices in community engagement and volunteer activation, leveraging strong relationship-building skills to drive successful outcomes.
Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
Manage a balanced, volunteer-led Portfolio of Community Program Offerings with measurable growth, stepping in as needed to ensure delivery.
Cultivate and manage community partnerships, including with underrepresented groups, using a relationship-based, results-driven approach that enhances awareness, education, support, and brand visibility in all communities.
Manage a portfolio of high-impact community partners to host Association Community Program reaching new audiences year after year by securing and managing Community Partner agreements.
Develop and execute data-informed community impact plans and secure Community Partner Agreements using a relationship-sales method aligned with local needs.
Demonstrate cross-functional collaboration - with revenue, advocacy, leadership, and other stakeholders - to identify and qualify awareness opportunities, strategically engaging supporters to expand reach and impact.
Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
Evaluate and improve volunteer performance as needed, and manage budgets, grants, and timelines with precision.
Inspire urgency and support for the Alzheimer’s Association’s full mission, advancing care, fundraising, and advocacy across all communities with an emphasis on reaching underrepresented communities with limited access to diagnosis and treatment.
Oversee all aspects of hosting an annual event, including logistics, budgeting, and vendor coordination to ensure successful execution and attendee engagement.