Program Manager

United Cerebral Palsy Associations Inc•Stockton, CA

3d•$60,000 - $70,000•Onsite

About The Position

Under the supervision of the CEO, the Program Manager is responsible for the direct administration and Supported Employment Program. This role involves overall planning, organizing, and implementing daily program operations, managing transportation, maintaining business relations with regulatory bodies, seeking resources for program growth, and ensuring compliance with CARF standards. The position also includes administrative responsibilities such as ensuring accurate reporting and billing, grant management, and implementing all company policies and procedures. Additionally, the Program Manager oversees staff, including hiring, training, feedback, and evaluations, and is responsible for the development, implementation, and evaluation of individual consumer plans, ensuring a safe and clean environment.

Requirements

AA Degree (60 units) of social work, counseling, therapeutic recreation, adapted physical/special education or related human service field within a minimum of two years of experience working in a day or residential program serving persons with disabilities.
A BS/BA degree with an emphasis in human services may be substituted for one year of experience.
A Master's degree in a related field qualifies as the education and experience criteria
4-5 years of progressively responsible experience with supervisory responsibilities qualifies as the education and experience criteria.
Must possess the ability to read, write and understand English.
Strong oral and written communication skills are a must.
Must have the ability to present information with clarity to all stakeholders.
Knowledge and ability to work with mathematical and accounting concepts to support managerial decisions and budget development and budget control.
Must have intermediate knowledge of Word, Excel, and Outlook as well as other programs as needed in a particular program.
Must possess a valid CDL and have clean driving record as well as operate a vehicle in good working order for employee transportation.
Must have proof of ongoing auto insurance on personal vehicle.
Is punctual and dependable.
Provides excellent internal and external customer service.
Must work in an ethical and professional manner.
Demonstrates professionalism with a respect and sensitivity to differences.
Quality and Quantity of work reflects accuracy, thoroughness and timeliness.
Has strong interpersonal skills that include responding well to supervision.
Must be able to work collaboratively at all levels within the organization.
Must be able to work independently.
Must possess general knowledge of developmental and physical disabilities; individual/group instruction techniques, behavioral and medical knowledge associated with given disabilities such as seizure activity, practice of correct lifting, positioning and transferring techniques, behavior modification techniques, documentation procedures and have ability to remain calm in high stress situations.
Has demonstrated supervisory skills including delegation, adaptability, initiative and team work
Has analytical and problem solving skills
Is flexible, supports the change management process and demonstrates business acumen.

Nice To Haves

Knowledge of CARF standards and practices

Responsibilities

Responsible for overall planning, organizing, implementing daily program operations
May manage transportation responsibility for program or for the agency
Maintains business relations with funding, licensing, accreditation bodies and other regulatory bodies
Seeks out resources and implements opportunities for program growth
Knowledge of CARF standards and practices and ensure successful CARF Certification
Maintains proper and effective communication with CEO
Ensures management report systems and consumer documentation is accurate and current
Ensures that the program billing is completed accurately and submitted in accordance with UCP and funding source requirements
Grant Management including writing grants and managing to grants in support of strategic goals for program
Implement all policies and procedures including: Consumers, Personnel, Administration, Emergency Procedures, Financial Policies, Information Technology Policies
Attends and participates in all staff and administrative meetings.
Responsible for the oversight of staff relative to the implementation of individual consumer plans
Provides staff management and supervision including: Hiring, Training, Feedback and progressive discipline, Evaluations
Responsible for the development, implementation and evaluation of individual consumer plans (including correlation with other agency plans)
Ensures program facility is maintained in a clean and safe manner
Monitor and maintain safety and health procedures
May provide direct care to consumers as needed
Perform other duties as assigned