Program Manager, APT

American Addiction Centers • Winston-Salem, NC

19d • $29 - $43 • Onsite

About The Position

The Program Manager, APT position at Wake Forest University Health Sciences within Academic Faculty Affairs is a full-time role responsible for coordinating and managing the full lifecycle of faculty appointments, reappointments, promotions, tenure actions, and related academic activities. This role involves planning, implementing, and overseeing workflows, timelines, and deliverables to ensure accurate and timely execution of faculty actions across departments. The Program Manager will support operational policies and procedures, maintain faculty data and tracking systems, and prepare analyses and reports. This position serves as a primary liaison between the Office of Faculty Affairs and academic departments, providing guidance on policies and procedures, and resolving process-related issues. Additionally, the role oversees and maintains Office of Faculty Affairs SharePoint sites and develops tools and resources to support operations. The ideal candidate thrives in a close-knit team environment, contributes collaboratively, and is willing to assist with work at all levels. This role requires the ability to manage multiple priorities, adhere to strict timelines, and demonstrate a strong commitment to completing work accurately and on schedule.

Requirements

• Bachelor's degree with two years of relevant experience required.
• Two years' experience in project management, program management development, administration or supervisory experience required.
• Ability to manage multiple priorities.
• Adherence to strict and often time-sensitive timelines.
• Strong commitment to completing work accurately, thoroughly, and on schedule.
• Willingness to assist with work at all levels as needed to support Faculty Affairs APT operations.

Nice To Haves

• Master's degree in Health Administration, Business Administration or related field preferred.

Responsibilities

• Coordinates and manages the full lifecycle of faculty appointments, reappointments, promotions, tenure actions, and related academic activities in collaboration with the Office of Faculty Affairs (OFA), academic departments, and institutional partners.
• Plans, implements, and oversees Faculty Affairs workflows, timelines, and deliverables to ensure accurate, timely, and consistent execution of faculty actions across departments.
• Supports operational policies, procedures, and process documentation related to faculty appointments, promotions, ranks, and tenure, ensuring compliance with institutional, accreditation, and governance requirements.
• Maintains and monitors faculty data, tracking tools, and systems to ensure accurate documentation, milestone tracking, reporting, and audit readiness for faculty lifecycle activities.
• Prepares analyses, summaries, and reports reflecting progress, trends, and workload related to faculty appointment, promotion, and tenure processes; identifies risks or process gaps and recommends operational improvements.
• Serves as a primary liaison and point of contact between the Office of Faculty Affairs, academic departments, business administrators/directors, faculty, and leadership regarding Faculty Affairs policies, procedures, and timelines.
• Provides guidance and consultation to faculty and departmental partners on appointment, promotion, and tenure requirements, including responding to complex or time‑sensitive inquiries and resolving process-related issues.
• Coordinates and supports administrative and operational activities related to faculty onboarding, reappointments, promotions, tenure actions, separations, and retirements, as applicable.
• Oversees and maintains Office of Faculty Affairs SharePoint sites and related content, ensuring documentation, forms, guidance materials, and resources are current, accurate, accessible, and aligned with Faculty Affairs processes.
• Designs and develops tools and resources, including templates, forms, job aids, instructional materials, and web content, to support consistent and effective Faculty Affairs operations.
• Facilitates and participates in meetings, trainings, and working sessions related to faculty appointments, promotions, and tenure; prepares agendas, materials, and follow‑up communications as needed.
• Supports quality assurance and continuous improvement initiatives within the Office of Faculty Affairs by monitoring processes, evaluating outcomes, and implementing operational enhancements.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level