Program Manager

UEC Advanced Electronics•Rochester, NY

16h

About The Position

This Program Manager role involves managing client relationships and expectations to ensure customer satisfaction with product and service delivery. The position requires planning, executing, directing, and controlling all aspects of assigned projects within contract terms, including managing multiple subcontractors and ensuring timely, budget-compliant, and high-quality deliverables. The manager will lead programs from initiation through delivery, making decisions that could impact schedules and resources, and will be responsible for coordinating supply/demand plans and quotations.

Requirements

Minimum 2-4 years of experience as a Program Manager
Proven skills to think strategically
Excellent written and spoken communication
Excellent interpersonal skills
Well-organized and detail-oriented self-starter
Travels as required: 10-15%
Client service mindset
Strong computer skills to include MS Word, Project, and Excel.
Solid written/verbal business communication skills.
Ability to effectively communicate both technical and non-technical concepts.
Strong knowledge of product pricing, quoting, contracts and contract negotiation.
Excellent database management, computer and presentation skills.
Proven ability to provide leadership and guidance to others.

Nice To Haves

Experience in the defense industry and government contracts preferred
Bachelor’s Degree preferred; in a technical or business-related discipline

Responsibilities

Managing the client relationship and expectations to ensure customer satisfaction related to ongoing delivery of products and services.
Plan, execute, direct, and control all facets of assigned projects within the terms of the contract
Deliver direct technical support to customers
Manage multiple subcontractors
Develop strong internal and external relationships
Ensure contract deliverables are on time and within budget
Ensure high-quality work and excellent results
Effect growth and maintain a current business base
Manages programs which have well defined program plans and delivery methodologies.
Leads all phases of assigned program(s) from initiation through delivery.
Responsible for decisions that could impact outcomes where erroneous decisions could cause serious schedule delays and expenditure of additional time and resources.
Ensuring that all information necessary to the customer is provided in a timely manner
Managing supply/demand plans to ensure all deliverables are coordinated to support on time delivery against UEC commitments.
Coordinate and deliver quotations to sales organization and/or customers.
Ensure execution against contractual requirements
Other duties as assigned