Program Manager (College of Nursing & Health Sciences)

Texas A&M University System•Laredo, TX

2d•Onsite

About The Position

The Program Manager, under direction, plans, organizes, directs, and manages the day-to-day activities of the program and develops and implements administrative procedures. The position supports strategic planning and program materials, develops and conducts leadership training, conferences, seminars, and workshops, and supervises program support staff and student assistants. It also assists with annual budget and contract processes, prepares purchasing documents, and researches and writes white papers and grant applications, prepares presentations, and maintains communication with partners. The role provides administrative support to the Program Director and the Department of Physical Therapy, including budget management, accreditation and university reports, faculty and staff orientation, workload tracking, applicant processing, meeting coordination, website and program information maintenance, calendars, class schedules, handbooks, surveys, program files, and reports. It coordinates faculty travel and purchasing, tracks revenues and expenditures, maintains office supplies and clinical contract information, helps students access educational resources, and plans program events such as orientation, the White Coat ceremony, and graduation. This is a temporary position for one year from the date of hire and may be subject to funding. Evening and/or weekend hours may be required. The position requires on-campus, face-to-face interactions and a regular attendance schedule on campus and in the workplace. The work is performed in a general office environment.

Requirements

Bachelor’s degree in Business Administration or Health Administration.
Five years of related experience; an equivalent combination of education and experience may be considered.
Knowledge of word-processing, spreadsheet, and database applications.
Ability to multitask and work cooperatively with others.
Effective verbal and written communication skills.
Strong interpersonal, leadership, problem-solving, and organizational skills.
Attention to detail and sound judgment.

Nice To Haves

Prior experience with academic software systems, budget and database management, and other computer and videoconferencing technology.
Prior experience with external accreditation in any healthcare field.

Responsibilities

Plan, organize, direct, and manage day-to-day program activities, and develop and implement administrative procedures.
Assist with developing strategic plans and goals and producing program materials.
Develop and conduct leadership training, conferences, seminars, and workshops.
Supervise program support staff and student assistants.
Assist with annual budgetary and contract processes; prepare vouchers, purchase orders, and requisitions and coordinate with accounting and support staff.
Research, develop, and write white papers and grant applications; prepare presentations and maintain communications with partners by attending meetings and conference calls.
Assist the Program Director with budget management, accreditation and university reports, new faculty and staff orientation, faculty workload tracking, and other administrative duties.
Direct phone calls, greet guests, provide facility tours, and provide program admission information to prospective students.
Download and score student applications from PTCAS, schedule verified applicants for interviews, and send follow-up correspondence based on faculty admission decisions.
Schedule faculty and other meetings, and record, transcribe, and distribute meeting minutes.
Manage the program website and program information pages on PTCAS.
Maintain the program events calendar, the DPT program class schedule, and current electronic Department of Physical Therapy handbooks.
Assist with the design, distribution, and analysis of electronic surveys for program assessments.
Maintain program files and help prepare reports on students, faculty, curriculum, graduate outcomes, and accreditation.
Coordinate faculty travel and process purchase orders through approved vendors.
Submit work orders and IT help requests through the online system.
Track program revenues and expenditures, renew annual subscriptions, and reconcile discrepancies with the Business Office.
Maintain office supply inventory for the DPT program.
Assist the Director of Clinical Education with renewing clinical contracts and keeping clinical information files current.
Help students find information and obtain resources to support their educational success.
Plan and coordinate special events, including new student orientation, the White Coat ceremony, and graduation; reserve facilities and arrange catering as needed.