Program Manager - Full Time; 1141-202-N
About The Position
The Program Manager is responsible for the day-to-day administration and operation of the Older Adult Center, ensuring a welcoming, supportive environment, quality services, and adherence to budget while meeting all contractual obligations. The Program Manager is to establish strong liaisons with local health providers, NORC, and other community organizations to ensure continuity of care and implementation of strategy for “aging in place” for seniors of the center. Create an environment where diversity of all ethnic older adult members is celebrated and respected. Ensure quality programs, services, and lunch to participants according to agency and funding source regulations. Holds staff accountable for planning and implementation of quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety, and health guidelines. Ensure program and staff adherence to agency and contractual regulations. Ensure fiscal accountability of program, including adherence to budget. Prepare periodic written reports for the Director of Field Operations to address the progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent matters. Responsible for site and incident reviews of clients and staff. Represent program at agency and community meetings and workshops.
Requirements
- Bachelor’s Degree required
- Three years of experience in Human Service or Social Service field
- One year of supervisory /administrative experience preferably with the older adults
- Good written & oral and listening skills
- Experience working with the community and advocacy
- Experience with direct service provision to clients
- Prior supervisory or administrative experience required
- Able to occasionally lift and/or move up to 15 pounds
- Ability to speak in front of large groups of people
- Ability to travel throughout the five boroughs as needed or required
Nice To Haves
- Master’s Degree in Human Services or related field preferred
- Bilingual in Spanish Preferred
Responsibilities
- Day-to-day administration and operation of the Older Adult Center
- Ensuring a welcoming, supportive environment, quality services, and adherence to budget while meeting all contractual obligations
- Establishing strong liaisons with local health providers, NORC, and other community organizations
- Creating an environment where diversity of all ethnic older adult members is celebrated and respected
- Ensuring quality programs, services, and lunch to participants according to agency and funding source regulations
- Holding staff accountable for planning and implementation of quality service to clients
- Ensuring program and staff adherence to agency and contractual regulations
- Ensuring fiscal accountability of program, including adherence to budget
- Preparing periodic written reports for the Director of Field Operations
- Responsible for site and incident reviews of clients and staff
- Representing program at agency and community meetings and workshops
Benefits
- Competitive salary
- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical, Dental Vision
- Retirement Savings with Agency Match
- Transit Flexible Spending Account
- Life insurance
- Public Loan Forgiveness Qualified Employer
- Training Series and other additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
