Program Manager - Full Time; 1141-202-N

Catholic Charities Brooklyn and Queens•New York, NY

3d•$30 - $34•Onsite

About The Position

Catholic Charities Brooklyn and Queens is seeking a Program Manager to oversee the day-to-day administration and operation of an Older Adult Center. The center aims to help seniors maintain their independence and health through various activities and services, including meals, health screenings, social services, educational workshops, exercise classes, discussion groups, games, art classes, lectures, organized outings, and special events. The Program Manager will ensure a welcoming and supportive environment, deliver quality services, adhere to the budget, and meet all contractual obligations. This role involves building strong relationships with local health providers, NORC, and other community organizations to support 'aging in place' strategies. The Program Manager will also foster an environment that celebrates and respects the diversity of all ethnic older adult members.

Requirements

Bachelor’s Degree required.
Three years of experience in Human Service or Social Service field.
One year of supervisory /administrative experience preferably with the older adults.
Good written & oral and listening skills.
Experience working with the community and advocacy.
Experience with direct service provision to clients.
Prior supervisory or administrative experience required.
Able to occasionally lift and/or move up to 15 pounds.
Ability to speak in front of large groups of people.
Ability to work flexible hours, according to the needs of program operation.
Ability to travel throughout the five boroughs as needed or required.

Nice To Haves

Master’s Degree in Human Services or related field preferred.
Bilingual in Spanish Preferred.

Responsibilities

Responsible for day-to-day administration and operation of the Older Adult Center.
Ensure a welcoming, supportive environment, quality services, and adherence to budget while meeting all contractual obligations.
Establish strong liaisons with local health providers, NORC, and other community organizations to ensure continuity of care and implementation of strategy for “aging in place” for seniors.
Create an environment where diversity of all ethnic older adult members is celebrated and respected.
Ensure quality programs, services, and lunch to participants according to agency and funding source regulations.
Hold staff accountable for planning and implementation of quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety, and health guidelines.
Ensure program and staff adherence to agency and contractual regulations.
Ensure fiscal accountability of program, including adherence to budget.
Prepare periodic written reports for Director of Field Operations to address the progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent matters.
Responsible for site and incident reviews of client and staff.
Represent program at agency and community meetings and workshops.