Program Manager, Lic | Anderson & Tipton

Community Health Network • Tipton, IN

2d • Onsite

About The Position

The Program Manager, Lic coordinates and oversees behavioral health services at outpatient clinics in Anderson, Indiana, and Tipton, Indiana. The role is responsible for clinical services and program operations and may include direct clinical service responsibilities. The Program Manager provides day-to-day onsite oversight, supervises clinical staff, and ensures services and operations conform to applicable performance standards. The role also provides the first-line response to customer complaints, supports exceptional patient experiences, and is accountable for achieving clinical and financial program targets.

Requirements

• Post-graduate degree (master’s level or above) from an accredited college or university in a behavioral health field.
• At least one year of relevant leadership experience.
• At least three years of relevant clinical experience in the mental health or behavioral health field.
• Current Indiana licensure as a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC), or Licensed Marriage and Family Therapist (LMFT).
• Clinical skills appropriate to the assigned business unit.
• Ability to build and lead an effective team, with excellent interpersonal relationship skills.
• Ability to analyze data involving many variables and make decisions in a timely manner.

Responsibilities

• Coordinate and oversee behavioral health services at the Anderson and Tipton outpatient clinics.
• Provide day-to-day onsite oversight of clinical services and operations.
• Supervise all clinical staff and ensure conformance with applicable clinical and operational performance standards.
• Provide first-line responses to customer complaints and help ensure exceptional patient experiences.
• Achieve clinical and financial program targets.
• May provide direct clinical services.

Benefits

• Up to 40 training hours per year.
• Free access to the Relias platform, offering more than 1,000 self-guided continuing education opportunities.
• Access to more than 100 free live CEU training options each year through the Linda McClain Clinical Institute.
• Career ladder with bonuses and salary incentives for eligible caregivers committed to clinical excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager