Technical Program Manager Alpharetta, GA Onsite

American IT Systems•Alpharetta, GA

1d•Onsite

About The Position

The Program Manager will be responsible for translating business objectives into clear program charters, scope, success metrics (OKRs), and value hypotheses. This role involves developing integrated plans (roadmaps, timelines, dependency maps, resource plans) for multi-team initiatives and facilitating prioritization with Product and Engineering. The Program Manager will own program schedules, track against milestones, manage the critical path, dependencies, and scope changes, and run various cadences such as stand-ups, scrum-of-scrums, release planning, risk reviews, and post-mortems. They will also drive release readiness with engineering, QA, security, and operations, and enforce change management. Additionally, the role includes identifying and maintaining a risk register, ensuring compliance with security, privacy, accessibility, and regulatory requirements, and maintaining program documentation. The Program Manager will partner with architects to validate solution designs, facilitate trade-off decisions, and align technical dependencies across services, platforms, and shared components. They will provide transparent status reporting, lead steering committees, and escalate blockers. Continuous improvement through delivery metrics, retrospectives, and process standardization is also a key aspect of this role.

Requirements

Bachelor's in Computer Science, Engineering, Information Systems, or related field (Master's preferred).
6–10+ years in technical program/project management, product delivery, or engineering leadership.
Proven success delivering large-scale software or platform initiatives across multiple teams.
Strong knowledge of SDLC, Agile (Scrum/Kanban/SAFe), DevOps/CI-CD, and cloud-native architectures.
Excellent communication (written/verbal), facilitation, and stakeholder management skills.
Advanced proficiency in program tooling: Jira/Advanced Roadmaps, Confluence, Azure DevOps, MS Project, Smartsheet, or equivalent.

Nice To Haves

Experience with one or more domains: Cloud (Azure/AWS/GCP ), Data & Analytics , AI/ML, Security & Identity, FinTech/Payments, E-commerce, or Enterprise SaaS.
Certifications: PMP, PMI-ACP, CSM/SAFe, or AWS/Azure/GCP cloud certifications.
Familiarity with SRE practices (SLIs/SLOs/Error Budgets), observability, and cost optimization (FinOps).
Experience with compliance standards relevant to your industry (e.g., PCI DSS for payments, HIPAA for healthcare).
Technical Depth: Can engage on architecture, APIs, data pipelines, cloud infra, scalability, and operational readiness.
Systems Thinking: Understands end-to-end flows and how changes ripple across ecosystems.
Execution Excellence: Drives predictability, eliminates blockers, and ships outcomes—not just artifacts.
Influence Without Authority: Builds alignment across teams with different incentives.
Decision Quality: Frames trade-offs with data; chooses scalable long-term solutions.
Customer & Business Focus: Links technical delivery to measurable business value and user impact.

Responsibilities

Translate business objectives into clear program charters, scope, success metrics (OKRs), and value hypotheses.
Develop integrated plans (roadmaps, timelines, dependency maps, resource plans) for multi-team initiatives.
Facilitate prioritization with Product and Engineering; run quarterly/PI planning (Scrum/SAFe, as appropriate).
Own program schedules; track against milestones; manage critical path, dependencies, and scope changes.
Run cadences: stand-ups, scrum-of-scrums, release planning, risk reviews, and post-mortems.
Drive release readiness with engineering, QA, security, and operations; enforce change management.
Identify and maintain a risk register; establish mitigation and contingency plans.
Ensure compliance with security, privacy, accessibility, and regulatory requirements (e.g., SOC 2, ISO 27001, GDPR, HIPAA—customize as needed).
Maintain program documentation (charters, RACI, decision logs, architecture & runbooks) in Confluence or equivalent.
Partner with architects to validate solution designs against non-functional requirements (scalability, reliability, performance, cost).
Facilitate trade-off decisions (build vs. buy, roadmap vs. technical debt).
Align technical dependencies across services, platforms, and shared components.
Provide transparent status reporting (dashboards, burn-up charts, KPIs) tailored to executives and teams.
Lead steering committees; escalate blockers early with options and recommendations.
Drive change enablement with documentation, training, and adoption metrics.
Implement delivery metrics and retrospectives; optimize flow (WIP limits, SDLC guardrails).
Standardize program processes, templates, and tooling; mentor PMs/engineers on best practices.