Program Manager

FiservOmaha, NE
Remote

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. As a successful Program Manager, you will ensure Fiserv consistently delivers on its commitments to strategic financial institution clients. You will play a pivotal role in driving client satisfaction, delivery excellence and long-term partnership value by orchestrating complex programs and portfolios across the organization.

Requirements

  • Bachelor’s degree in business, operations or a related field.
  • 6+ years of experience in program and project management within business environments.
  • Proven success delivering large, complex and strategic programs.
  • Demonstrated experience with data-driven management, metrics and executive reporting.
  • Experience influencing cross-functional teams.
  • Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

  • 3+ years of experience in the financial services or payments industry.
  • Deep understanding of program/project management lifecycles and delivery governance.
  • Broad knowledge of platform-based solutions and enterprise technology environments.

Responsibilities

  • Serve as the primary program owner for medium to high-complexity programs, portfolios or projects of strategic importance.
  • Build and maintain trusted executive-level relationships with client leaders and internal partners.
  • Act as a strategic advisor to clients—providing insight, guidance and best-fit solutions to achieve desired business outcomes.
  • Champion the voice of the customer, ensuring feedback informs roadmap, delivery and solution decisions.
  • Own client business objectives and success metrics.
  • Lead development of integrated program plans, including scope, milestones, dependencies, resources and delivery schedules.
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