Program Manager

Axiomtek•Methuen, MA

22d

About The Position

This position requires a reliable person to be responsible for the overall product delivery process. The ideal candidate will have a sharp business mind, a proven ability to strategize and implement high-level program initiatives. The goal is to manage the entire order cycle as to enhance business development, ensure sustainability and customer satisfaction. The candidate will be able to conduct quarterly business reviews with the customer. The PgM will build a working knowledge of our systems integration process, product and service offerings and general business. This knowledge is used to match the customer’s outsourcing requirements to our operational flow in order to ensure that a consistent, on-time and high-quality product is produced. Strong communication and cross functional team leadership skills are necessary as well. The PgM will be responsible for establishing a total manufacturing plan to meet the customer’s needs while simultaneously optimizing revenue and gross profit. It is expected that the PgM will implement on-going improvements to enhance the efficiency of the program. Additional Key functions include; material cost savings, improved inventory turns, quality control, on-time delivery, overall customer satisfaction and upselling.

Requirements

Able to facilitate communication between factories and vendors oversea.
Strong oral, written and communication skills
BS/BA in Business or a technical discipline, or 5+ years of equivalent professional experience
Working knowledge of ERP/MRP structure
Good working knowledge of Microsoft Outlook, Word, Excel, Power Point, Visio, and general computer knowledge.

Nice To Haves

SAP is a plus.
Manufacturing and/or Sales and Account Management experience is a plus

Responsibilities

Act as a primary contact and escalation path for the customer throughout the life of the program
Help facilitate the New Product Introduction process to ensure mass production readiness
Assist internal teams to optimize profitability and inventory management
Participate in the creation and execution of processes to ensure quality and on time delivery
Provide forecast data to internal teams and/or key suppliers
Contribute in strategic supply chain agreements and material price negotiations
Communicate our manufacturing capabilities and service offerings
Establish strong relationships and support the “team” environment with our customers
Coordinate and participate in business reviews
Consistently look for new opportunities for up selling
Support the sales team as needed to help close new business opportunities within the assigned account
Identify and resolve issues that may arise in the program (technical, quality, supply chain etc.)
Must adhere to Quality Management System.