Program Manager

Capital Technology Group

17h•$110,000 - $150,000•Hybrid

About The Position

Capital Technology Group (CTG) is seeking a Program Manager to oversee the successful delivery of multiple projects within a program. This role is crucial for managing program performance, coordinating cross-functional teams, and ensuring overall program success. The Program Manager will also play a key role in expanding the program's reach and impact by identifying strategic opportunities, developing compelling proposals, and fostering strong relationships with partners and stakeholders. The ideal candidate will possess strong interpersonal skills and situational awareness to effectively navigate complex customer dynamics and contribute to a collaborative team environment.

Requirements

Bachelor's degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience)
8+ years of professional experience supporting software development, project delivery, or Agile programs
PMP or PMI-ACP Certification
Strong communication, leadership, and team management skills, combined with a strong attention to detail
Proven ability to manage large, complex programs with multiple stakeholders
Ability to build a solid rapport with customers
Ability to identify, assess, and mitigate project and program risks
Capable of aligning overarching strategic goals with the effective execution of detailed, day-to-day operations
US Citizen
Able to obtain Public Trust clearance

Nice To Haves

Federal government experience or prior work as a federal employee
Experience supporting government agencies or federal contracts

Responsibilities

Oversee the delivery of a program with multiple projects, ensuring they align with client objectives and are delivered on time, within scope, and on budget
Lead and coordinate cross-functional teams, including developers, analysts, and business stakeholders
Monitor and report on key program performance metrics, such as budget, timeline, and other KPIs
Identify, assess, and mitigate risks, providing proactive solutions and strategies to address potential issues and keep the program on track
Serve as the primary point of contact for clients, managing their expectations, addressing concerns, and maintaining strong, effective relationships
Drive continuous improvement within the program, encouraging innovation, optimizing processes, and ensuring the consistent delivery of high-quality results
Drive program growth and client satisfaction by identifying opportunities to deliver operational excellence, contributing to compelling proposals, and cultivating long-term partnerships that result in repeat business
Serve as the primary Account Manager for the program, collaborating closely with cross-functional Account Managers to ensure all program KPIs and performance metrics are achieved