Program Manager - Child and Family Case Management Services

Loudoun County Government•Sterling, VA

About The Position

The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services (MHSADS) is seeking a Program Manager for Case Management within its Child and Family Services line. The position provides leadership and oversight for the Child and Family Case Management team, including mental health and substance use disorder case management, Children's Services Act (CSA) case support, and the Loudoun High-Fidelity Wraparound program. The Program Manager oversees program services, supervises staff, ensures compliance with laws and regulations, manages records and funding, and analyzes program and performance metrics. The role also coordinates with families, schools, private providers, hospitals, courts, MHSADS programs, and community partners to support timely access to behavioral health treatment and other essential resources. The successful candidate is a strategic leader who builds partnerships, supports staff development, improves systems of care, and leads quality improvement initiatives. Sound clinical judgment, strong organizational and communication skills, and a commitment to improving outcomes for children with serious behavioral health needs are important.

Requirements

Master's degree in social work, counseling, psychology, human services, or a closely related behavioral health field.
Five years of progressively responsible experience providing behavioral health services, including work with children and adolescents experiencing or at risk of serious emotional disturbance, serious mental illness, and/or co-occurring substance use disorders.
At least one year of supervisory, program management, or leadership experience, or an equivalent combination of education and experience.
Current independent clinical licensure in Virginia as an LCSW, LPC, LMFT, or LCP.
Valid driver's license in Virginia or the state of residence in the region.
Successful completion of required pre-employment checks, including criminal background check, credit check, fingerprinting, DMV driving record check, and TB test.
Must be fitted for an N-95 or similar mask to provide on-site services safely, as needed.

Nice To Haves

Experience administering or overseeing case management, Wraparound, CSA, or other behavioral health programs serving children and families.
Experience in family-centered treatment of childhood behavioral health needs.
Experience administering federal or state behavioral health grants.
Knowledge of Virginia behavioral health regulations, state performance measures, and community-based behavioral health systems.
Bilingual English and Spanish; bilingual candidates are strongly encouraged to apply.

Responsibilities

Oversee Child and Family Case Management, Wraparound, and CSA case support services, providing administrative, clinical, and operational leadership.
Supervise clinical staff, provide clinical consultation, and promote professional development and evidence-based practices.
Provide clinical supervision to staff seeking hours for clinical licensure, as applicable.
Develop collaborative relationships with local, regional, and state partners and other stakeholders.
Monitor program performance, quality improvement initiatives, contract compliance, grant requirements, data collection, and program outcomes.
Manage staff performance in accordance with County and Human Resources policies; provide regular feedback and complete performance appraisals.
Ensure staff adhere to Department and County policies and procedures, complete required training, and maintain current certifications.
Advise the supervisor of staffing, workload, or performance challenges.
Conduct community education and outreach to raise awareness of programs and available benefits, and identify ways and venues to share information.
Perform other essential job functions specific to the position and department assignment, as needed.