Program Manager

Chamberlain Group•Oak Brook, IL

13d•$102,600 - $193,425

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in over 51 million homes, and more than 14 million people rely on the myQ® app daily. This role involves leading one or more large or platform programs independently, managing globally distributed teams, and acting as a Team Lead for assigned programs. The Program Manager will build cross-functional teams, establish deliverables and accountability, communicate progress, and ensure programs meet objectives from design to commercialization. They will also provide leadership in areas such as impact assessment, roadblock removal, conflict resolution, and scope change decisions. A key part of the role is preparing and delivering executive-level communications and presentations on product reviews, New Product Development (NPD), and other topics to various audiences, including the CEO. Additionally, the Program Manager will provide NPD training globally, create and update training materials as a subject matter expert, and lead process improvement initiatives to support growth and best practices. Ensuring NPD and business process compliance for programs, communicating program status to the Business Unit, and adhering to health and safety guidelines are also critical responsibilities. The role requires protecting company reputation through confidentiality, maintaining professional knowledge, and contributing to team efforts.

Requirements

Bachelor’s degree in engineering, applied science, finance, business, management, or economics
Strong written and verbal communication skills
Strong reading comprehension skills
Ability to understand business objectives
Excellent time management skills
Ability to lead and run stakeholder meetings
Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Excellent knowledge of Microsoft Project and schedule techniques and best practices
Familiarity with general MS Office applications such as Word, Excel, PowerPoint, and Project; familiarity with Agile tools such as Jira, or equivalent
Ability to efficiently communicate to all levels of organization or outside partners; excellent presentation skills; ability to lead a team of engineers in a matrix environment; strong analytical skills; ability to multitask in a fast-paced environment
Ability to analyze team progress, provide executive level presentations on that analysis with business impacts, and develop and present proposed mitigation plans
Excellent listening skills
Desire to seek out and complete trainings relevant to the position or projects assigned
Display high emotional Intelligence to connect meaningfully with team members
Ability to make decisions rapidly

Nice To Haves

An advanced degree in directly applicable area of study may substitute for up to two (2) years of experience.
PMP Certification strongly preferred; or commitment to obtain certification within one (1) year of date of hire or promotion.
NPD experience is highly preferred

Responsibilities

Lead one or more large or platform programs independently; lead globally distributed teams
Act as Team Lead to assigned programs, building a team of cross-functional members, conducting meetings, establishing deliverables and accountability, communicating progress and results to all interested parties, and ensuring that all critical elements of the program, from design to commercialization, are on target to meet objectives
Provide leadership on measures, impact assessment, removal of roadblocks, conflicts, and change of scope decisions
Prepare and deliver executive level communication and/or presentations regarding product reviews / forums, New Product Development (NPD), etc. to varying audiences up to and including the CEO.
Provide New Product Development training to all core team personnel worldwide; create and update training materials as a subject matter expert
Identify, plan and lead process improvement initiatives to support the growth and development or best practices and process
Ensure New Product Development and business processes compliance for programs
Communicate program status, issues and metrics to the Business Unit
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.