Program Manager - Industrial & Natural Gas

Emerson•Mckinney, TX

About The Position

Emerson is seeking a Program Manager for Industrial & Natural Gas, based in McKinney or Stafford, Texas. The role manages programs that implement sizing, selection, configuration, pricing, and quotation tools for Pressure Management products. The Program Manager understands and prioritizes business and user needs, works with software development resources to implement solutions, and ensures the quotation tools provide an outstanding user experience. The position represents Industrial and Natural Gas in digital commerce initiatives and requires occasional travel of less than 5%.

Requirements

Bachelor’s degree in Engineering, Industrial Distribution, or Business Information Systems.
At least 3 years of related business experience in quotation work for valves or similar process control equipment.
Solid business understanding of quotations, order management, and tool implementation.
Advanced problem-solving skills and ability to collaborate with collaborators, sales office users, and software development teams to develop software and resolve bugs.
Excellent written and oral communication skills.
Proficiency in Microsoft Office Suite.

Nice To Haves

Experience providing user requirements for or managing software development.
Oracle or SAP experience.
Software coding experience.
Software architecture experience.

Responsibilities

Collaborate with stakeholders and leaders to understand business needs.
Gather user input on business needs and required quotation-tool functionality.
Understand current business processes and the vision for future processes.
Generate insights and recommendations to improve user experience and drive tool usage.
Prioritize functional requirements and processes for development.
Work with Emerson, PRM, and contract IT resources to develop software tools.
Work with subject matter experts to identify and integrate data sources and supporting services, including sizing, selection, configuration, and pricing.
Use Emerson-preferred solutions or standards where possible.
Track progress against project milestones and hold others accountable for assigned tasks and deliverables.
Identify barriers to successful program execution and escalate them as appropriate.
Interpret business needs and translate them into the MRO workspace, coordinating implementation across multiple teams.
Ensure an outstanding user experience in support of quotations and orders.
Develop training materials and deliver training sessions for internal and external users as needed.
Create and perform testing scenarios to ensure new functionality enhances the user experience.
Prioritize enhancement and bug-fix requests for the development team.
Track bugs and issues and work with relevant teams to resolve them in a timely manner.
Represent Industrial and Natural Gas in digital commerce initiatives, with occasional travel of less than 5%.