Program Manager
About The Position
The Program Manager (PM) contributes to AHF by providing strategic leadership and oversight at their wellness center. They actively lead cross-functional wellness teams, ensuring effective management of day-to-day operations, employee engagement, and patient satisfaction initiatives. This dedication guarantees the seamless delivery of care in alignment with AHF's objectives of retention and census growth. The PM's leadership extends across patient growth and retention, client experience, and operational performance. The PM also serves as the primary financial performance manager in collaboration with AHF's revenue cycle team. In addition to these responsibilities, the Site Manager plays a crucial role in policy development, process improvement, and cultivating relationships with service providers, enhancing the overall wellness and healthcare experience for AHF's clients. A Wellness Practice Manager enhances the reputation of AHF by serving as a dedicated patient advocate committed to removing obstacles to care. Collaborating closely with various AHF divisions, the PM operates seamlessly by championing a patient-centric approach and actively fostering a supportive environment for both the healthcare team and the patients.
Requirements
- Strategic leadership and oversight at a wellness center.
- Leadership of cross-functional wellness teams.
- Management of day-to-day operations, employee engagement, and patient satisfaction initiatives.
- Focus on patient growth and retention, client experience, and operational performance.
- Financial performance management in collaboration with revenue cycle teams.
- Policy development and process improvement.
- Cultivating relationships with service providers.
- Serving as a patient advocate.
- Fostering a supportive environment for healthcare teams and patients.
Responsibilities
- Providing strategic leadership and oversight at their wellness center.
- Actively leading cross-functional wellness teams ensuring effective management of day-to-day operations, employee engagement, and patient satisfaction initiatives.
- Ensuring seamless delivery of care in alignment with AHF's objectives of retention and census growth.
- Leading patient growth and retention, client experience, and operational performance.
- Serving as the primary financial performance manager in collaboration with AHF's revenue cycle team.
- Playing a crucial role in policy development, process improvement, and cultivating relationships with service providers enhancing the overall wellness and healthcare experience for AHF's clients.
- Serving as a dedicated patient advocate committed to removing obstacles to care.
- Championing a patient-centric approach and actively fostering a supportive environment for both the healthcare team and the patients.
Benefits
- Comprehensive benefits to enhance employee physical, financial, spiritual and professional health.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
