Program Manager

Advanced IT Concepts LLC•Sierra Vista, AZ

18d

About The Position

The Program Manager provides senior leadership and coordination in support of program management and execution. This position is responsible for ensuring successful delivery of IT services in support of Department of War missions while meeting contractual commitments, performance metrics, and customer expectations. The Program Manager oversees full life‑cycle program execution, workforce planning, staffing strategy, and operational performance across multiple task areas and functional teams.

Requirements

Bachelor’s degree in Business Administration, Management, Information Technology, Engineering, or related field preferred
Progressively responsible experience managing IT services programs and cross‑functional teams
Strong project coordination, scheduling, and risk management skills
Proven ability to manage time‑sensitive and complex tasking
Excellent written and verbal communication skills
Ability to build trust, resolve conflict, and lead cross‑functional teams
Active Secret DoD Security Clearance required; Top Secret preferred
Ability and willingness to travel, including extended and overseas travel
Must possess a valid U.S. passport

Nice To Haves

Demonstrated leadership experience overseeing 100+ personnel or equivalent scale preferred
Experience supporting DoD IT services, systems, and acquisition environments preferred
Knowledge of life‑cycle management, IT operations, sustainment, and service delivery
Proficient with Microsoft Word, PowerPoint, Excel, and Project

Responsibilities

Lead all phases of the Program Life Cycle in accordance with contract requirements, including acquisition planning, system development, testing, deployment/fielding, operations, maintenance, and sustainment
Define program missions, objectives, deliverables, and performance standards aligned with contract requirements and Government priorities
Execute and manage multi‑faceted IT services programs within established cost, schedule, and scope constraints
Develop, maintain, and execute Integrated Master Schedules (IMS), staffing plans, and program execution roadmaps
Monitor and control program performance across cost, schedule, quality, risk, and compliance dimensions
Support and contribute to RFPs, RFIs, task order responses, and proposal development, including technical, staffing, and management approaches
Lead workforce planning and staffing strategy supporting IT services delivery across task areas
Develop forward‑looking staffing forecasts to identify skill gaps, surge requirements, and hiring needs
Manage team utilization and workload balancing to ensure the right skills are assigned to the right tasks at the right time
Direct recruiting and hiring decisions in coordination with HR, ensuring staff meet contract, clearance, and technical qualification requirements
Provide ongoing performance management through one‑on‑ones, formal evaluations, and individualized development plans
Establish clear expectations, performance metrics, and accountability frameworks across technical and support teams
Coach and mentor personnel to improve retention, leadership readiness, and long‑term bench strength
Oversee IT services program portfolios including labor forecasting, cost control, and budget execution
Coordinate customer‑level financial submissions, funding reviews, burn‑rate analysis, and variance reporting
Serve as the primary action officer for program financial status, structure, and compliance
Ensure effective allocation of personnel, tools, and infrastructure to meet contract service levels
Lead and participate in Integrated Product Teams (IPTs) composed of engineering, cybersecurity, logistics, contracting, financial, and operations personnel
Organize and lead program kick‑off meetings, design reviews, program management reviews (PMRs), tests, training events, and deployments
Coordinate and lead special tasks involving Government customers, internal teams, and subcontractors to resolve technical or operational issues
Resolve conflicts within and between task areas or functional teams to maintain program continuity
Serve as the primary interface with Government customers supporting the mission
Ensure alignment between workforce capabilities, IT service delivery requirements, and evolving customer needs
Represent the program at contractor and Government meetings, conferences, reviews, and test events
Monitor subcontractor performance and recommend corrective actions or improvements consistent with contract requirements
Establish realistic expectations, monitor service delivery performance, and ensure high customer satisfaction
Prepare and deliver oral and written reports outlining program plans, risks, issues, and resolutions to senior leadership and customers
Ensure program status, issues, and achievements are appropriately documented and communicated
Forecast program impacts, assess risks, and elevate issues with data‑driven recommendations
Implement standardized processes and reporting to improve visibility, consistency, and decision‑making