Program Manager

Arizona Department of Administration • Phoenix, AZ

6d • $73,700 • Onsite

About The Position

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Requirements

• Knowledge of public health programs at the state and local level.
• Knowledge of Federal and state rules and regulations.
• Considerable knowledge of the principles of accounting, interpretation of financial statements.
• Knowledge of computer programs and various software applications.
• Knowledge of data driven quality improvement programs.
• Knowledge of personnel rules relating to hiring, appraisal, and professional discipline as well as evaluation procedures and forms.
• Knowledge of Project management methodology.
• Skill in supervision and professional development of multiple direct reports.
• Skill in Project Management and administration.
• Skill in interpretation and application of Statutes and rules.
• Skill in organization amid competing priorities and multiple tasks.
• Skill in conflict resolution.
• Skill in written and oral communication and presentation.
• Skill in Critical Thinking and Problem Solving.
• Ability to delegate.
• Ability to negotiate.
• Ability to analyze problems and develop effective plans for corrective action.
• Ability to work effectively with wide range management and staff.
• Ability to effectively communicate.
• Ability to maintain effective interpersonal interactions.
• Ability to support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
• Must have driver’s license and ability to travel statewide.
• Must have driver’s license and ability to travel statewide.
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Bachelors degree in public health, business, related field with 4 years of experience in management of a emergency service, health care or public health program.
• Master's degree will substitute for 2 years of experience.

Responsibilities

• Overseeing the management of the Arizona ambulance services Certificate of Necessity Licensing (CON) and rates program.
• Oversight of ambulance provider certification licensing, recertification, response time compliance, establishment of general public rates, charges, contracts, and performance improvement initiatives.
• Serving as a resource for all administrative/lead staff, and overseeing work of direct reports for accuracy and compliance with applicable statutes, laws, and rules.
• Acting as a subject matter expert on statutes and rules, and providing technical assistance and guidance to EMS providers.
• Participating in the monitoring and evaluation of programmatic activities; strategic planning and performance improvement initiatives; program policy, procedures and rules revision; participating in meetings with key stakeholders and professional organizations for program and systems performance evaluation; attending and representing office at local, regional, state and national meetings as needed.
• Serving as a resource to other supervisory/lead staff in the bureau.
• Planning, administration and personnel management.
• Managing and directing subordinate staff (work assignments, setting priorities, hiring, discipline, provide training, approving leave requests, and preparing evaluations, etc.).
• Reviewing, editing, and monitoring program requirements; ensuring statutory and regulatory requirements are met.
• Ensuring all forms and documents are accurately completed within required time frames; recommending corrective action plans as needed.
• Providing training and technical assistance to stakeholders; serving as a resource for EMS agencies, health care facilities, and other organizations as needed to ensure compliance with statutory and regulatory requirements.
• Participating in quality assurance/performance improvement activities.
• Performing other duties as assigned as related to the position.

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short/long-term disability insurance
• Defined retirement plan
• Award winning Infant at Work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level