Program Manager (Remote in US)

Gainwell Technologies LLC•Any city, OH

2d•$52,900 - $75,600•Remote

About The Position

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities. We are seeking a talented individual who will be responsible for supporting and managing client relationships and for delivery of Gainwel/HMS services to Government client(s) in accordance with client contract requirements. Oversee routine delivery of client services and be responsible for day-to-day management of client relationship. Must have strong project management capabilities and assist in scope expansion sales and implementations. Must track strategic corporate initiatives that are tied directly to individual account goals and objectives. Strong communicator and collaborator with operational and IT teams.

Requirements

Bachelor's degree or higher
Strong knowledge of MS Excel/Access/Power Point/Word. Ability to create queries, forms and reports to support data analysis.
Three (3) or more years of relevant work experience (preferably with Medicare/Medicaid, Government, Client services)
Strong written and verbal communication skills (client communication skills preferred)
Ability to work independently, manage several projects, engage with various stakeholders (internal and external) and meet deadlines.

Responsibilities

Focus on client deliverables ensuring timely and accurate submission.
Develops documents with appropriate standards to meet client requirements and needs.
Maintains quality of program deliverables within defined and agreed upon program requirements, SLAs, LDs and helps develop risk mitigation plans.
Ensures communication and understanding of deadlines, assignments and objectives and understands how to report/escalate issues.
Assists with oversight and management of contracts, specific products/services or special projects.
Participates in client meetings and assist in client relationships, with support from Program Director, ensuring client satisfaction.
Builds relationships and collaborates effectively with operations, IT and implementations teams to ensure successful delivery of services to client(s).
Continuous monitoring and timely reporting to leadership of progress towards business goals, budgeting and forecasting.