Program Manager

Red Clay Consulting•Atlanta, GA

About The Position

The Program Manager leads multiple complex SDLC projects and begins to manage a small team of direct reports. This role is expected to operate with significant autonomy, mentor less experienced PMs, guide clients at all levels, and contribute meaningfully to sales pursuits, financial management, and the internal PMO strategy. The Program Manager is a key executor of company vision and is accountable for the full success of their delivery portfolio.

Requirements

10+ years of project/program management or directly relevant experience
PMP certification required
DASM or equivalent agile certification required
Additional PM skills certification required
Manager Training completion required
2+ Lunch & Learns delivered
2+ RED Talks delivered
Intermediate Proficiency required on the following competencies: Communication, Negotiation, Stakeholder Management, Conflict Resolution, Adaptability, Team Building, Critical Thinking, Leadership, Decision Making, Emotional Intelligence, Collaboration, Presentation, Executive Presence

Responsibilities

Manage 6+ full SDLC projects of medium-to-complex scale as sole PM
Oversee and direct 2+ SDLC projects involving other PMs or PCs
Serve in the client-side PM role when required
Guide client and management teams to fill delivery gaps
Conduct effective project reviews, identify corrective actions, and support implementation
Assume leadership of troubled projects and bring them back on track
Manage 2–4 direct reports and define career growth and initiative expectations
Submit promotion recommendations for direct reports
Suggest project assignments and support resource transitions
Set remediation expectations for underperformers and recommend terminations if needed
Identify, interview, and recommend talent for hiring
Develop high-performing project teams and motivate team members
Lead employee recognition through social channels and recognition programs
Monitor and proactively manage billable utilization
Support sales calls to demonstrate product and industry expertise
Assist account managers in pricing and account expansion strategies
Own relationships with client peers and Oracle PMs
Demonstrate deep understanding of how the company generates profit and apply this to project decisions
Identify margin growth opportunities with account managers and PMO leadership
Manage T&M, fixed price, or blended projects with minimal oversight
Maintain accurate revenue forecasts with minimal deviation from actuals
Own and deliver projects within approved baselines, budgets, and KPIs
Embody company core values across all interactions and engagements
Take full responsibility for internal process improvements and initiative outcomes
Own complex or cross-pillar PMO initiatives end to end
Actively build leaders within the organization through project work and internal programs
Foster a culture of continuous leadership development
Execute on company vision and strategy through concrete, achievable plans
Monitor and proactively manage billable utilization across direct and indirect reports
Manage difficult client situations and support less experienced team members in doing the same
Interact confidently with clients at the project manager level and above
Receive consistent positive feedback from client peers and leadership
Collaborate with account managers on account strategy development and execution
Minimize escalations and proactively engage all project stakeholders
Demonstrate strong cultural intelligence and effectively manage culturally diverse teams
Reflect a global mindset and hold team accountable for cross-region best practices
Ensure defined processes for distributed team management are followed