Program Manager (PM)

Healthpro Heritage, LLC • Fort Wayne, IN

6d • $32 - $51 • Onsite

About The Position

HealthPro Heritage has a great Program Manager Opportunity in Fort Wayne, IN. This role is for a full-time position (30-40 hours per week) within a highly rated Assisted Living facility. HealthPro Heritage is a mission-driven organization dedicated to compassionate care and innovative therapy solutions, offering continuous learning and development opportunities, a collaborative culture, and a commitment to excellence. As a therapist-led, diverse organization, we provide clinical services across various settings and value your skills, input, and making a meaningful difference in the community.

Requirements

• Certification: Must be an Occupational Therapist or Certified Occupational Therapy Assistant
• Education: Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
• Licensure: Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible
• At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
• Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
• Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
• Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
• Problem-Solving: Effective decision-making and critical thinking skills to address challenges and improve operations.
• Organizational Skills: Strong ability to manage schedules, resources, and budgets efficiently.
• Compliance Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

Nice To Haves

• Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy

Responsibilities

• Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
• Monitor personnel compliance, credentials, and develop corrective action plans when necessary.
• Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
• Conduct reviews of therapy programs and services to assess effectiveness and efficiency.
• Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
• Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.
• Oversee scheduling of patients and therapists to ensure adequate coverage.
• Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.
• Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
• Provide ongoing education and in-service training to staff and community members.
• Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
• Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.

Benefits

• bonus opportunities
• Growth Opportunities: Enjoy continuous learning and development opportunities tailored to support your professional growth.
• Collaborative Culture: Thrive in a supportive environment where teamwork, respect, and open communication are at the heart of everything we do.
• Competitive Benefits Package: Enjoy competitive compensation along with a comprehensive benefits package designed with YOU in mind!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree