Program Manager

Alzheimer's Association Careers•Chicago, IL

1d•Hybrid

About The Position

This position is responsible for developing, managing and implementing a volunteer-led program strategy for their assigned office service area which includes South Cook County, the southern Chicagoland suburbs and their surrounding areas. The primary goal of this position is to increase constituent access to Alzheimer’s Association care and support programs by significantly growing and strengthening our volunteer base. Measurable outcomes include significant growth in the recruitment, training and supervision of local program volunteers; an increase in the number of constituents served through volunteer-led community education programs and support groups; increased utilization of the Helpline and web-based care and the expansion of community-based education and support programs into disproportionally impacted communities. Additionally, this role will be responsible for leading the Alzheimer’s Association Illinois Chapter’s faith-based organization engagement across the state as well as planning and leading Release the Silence: An African American Community Conference which is held annually in April/May.

Requirements

Bachelor's degree in related field or equivalent experience.
Three-five years of experience in programs, volunteer and/or team management.
Proven success in building and maintaining key relationships and meeting strategic goals through volunteer-led initiatives.
Able to identify and cultivate relationships with community partners, organizations, volunteers and diverse populations to create sense of urgency related to dementia awareness as a major health issue and motivate all to action.
Ability to effectively collaborate with others, hold others accountable and reach mutually agreeable outcomes.
Familiarity with a public health approach focused on health promotion and early detection.
Experience building rapport/trust, assessing needs and articulating a value proposition.
Ability to represent the Association effectively to community partners, community leaders, corporate partners.
Excellent written and presentation skills
General knowledge of community health, community-based organizations and systems.
Strong computer skills, proficient with Microsoft Office products, Google Suite, and social media; experience with, or ability to rapidly learn, Luminate/Convio software.

Nice To Haves

Experience in community health and community volunteer mobilization a plus.

Responsibilities

Recruit, train and lead volunteers to deliver and grow programs in designated markets.
Provide ongoing technical assistance, coaching and support.
Ensure accountability by regularly monitoring volunteer impact and taking action to improve volunteer performance.
Manage and maintain a portfolio of high-impact community partners using a relationship sales approach to grow the Association’s program reach.
Expand collaborative agreements with current partners in community networks, organizations, service providers, nonprofits and faith institutions, and establish new community partnerships beyond traditional partners to reach underrepresented communities.
Lead and plan efforts regarding community-based conferences as well as manage conference planning committees.
Manage strategy and engagement opportunities with faith-based organizations in assigned region as well as provide oversight to colleagues across the state in their faith-based engagement efforts.
Create urgency for our cause by promoting a full-mission value proposition to support Alzheimer’s Association campaigns such as quality care, fundraising and advocacy efforts throughout designated communities.
Model and foster behaviors that contribute to a culture that values the staff/volunteer/ community partnership and is consistent with the Association’s goals, best practices, and core values.
Ensure timely and accurate reporting of program, community impact and volunteer performance data as well as grant-funded projects (where applicable).