Program Manager, Student Wellbeing Resource Center

Columbus State Community College•Columbus, OH

About The Position

The Program Manager for the Student Wellbeing Resource Center leads the coordination and continuous improvement of programming, assessment processes, and student success initiatives. The Center connects students with resources for emotional, financial, physical, and social wellbeing through partnerships and collaboration, training and capacity building, and student-led initiatives across multiple campus locations. The role manages campus and community partner relationships, data tracking, and academic outcomes reporting. The Program Manager designs, implements, evaluates, and expands wellbeing programs; supports grant and fundraising efforts; develops outreach and communication materials; and coordinates reporting and documentation. In collaboration with the Office of Institutional Effectiveness, the position tracks student participation and outcomes, maintains databases, conducts evaluations, and prepares reports for institutional planning and administration. The role also builds partnerships across the College and in the community, coordinates student outreach and follow-up, and develops or delivers workshops and training as needed. The position fosters a safe environment of respect and inclusion for faculty, staff, students, and community members. It is full-time, with 40 scheduled hours. Compensation is salaried at $69,840.

Requirements

Master’s degree in Higher Education, College Student Development and Counseling, Education, Business Administration, or a related field.
Demonstrated progressive leadership experience in Higher Education Administration, Career Services, Academic Advising, or Academic Student Support and Retention.
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
An appropriate combination of education, training, coursework, and experience may qualify.

Responsibilities

Design, implement, expand, supervise, track, and evaluate programs supporting students’ emotional, financial, physical, and social wellbeing.
Cultivate external partnerships and collaborate with College departments and partners to support student success.
Identify grants and other resources, and assist with grant applications, fundraising efforts, and accreditation documentation.
Create communication materials and impact reports, and lead strategic outreach to increase student awareness, participation, and community partnerships.
Work with the Office of Institutional Effectiveness to track student participation and outcomes, maintain databases, evaluate programs, and generate reports.
Analyze and summarize data to assess effectiveness, inform planning, and recommend institutional or departmental improvements.
Maintain a centralized database of metrics, including outreach, student engagement, and response trends, while ensuring confidential handling of sensitive information.
Compile regular program outcome reports, including monthly progress updates, an annual summative report, and ad hoc data requests.
Prepare and present status reports to management and provide information to divisions, committees, and administrators.
Build relationships with internal partners and external organizations, and serve as a liaison in cross-departmental efforts.
Collaborate with student service offices, academic programs, support services, workforce partners, faculty, academic leaders, and administrators to align programming with retention and student success efforts.
Maintain communication with students and campus departments, coordinate updates and success action planning, and conduct follow-up outreach to assess progress and support needs.
Develop and conduct workshops, facilitate presentations, and use technology and tools to support instructional design and delivery.
Conduct training and onboarding for new students and employees on Student Wellbeing and Support.
Foster and maintain a safe environment of respect and inclusion.