Program Manager

Cathleen Stone Island Outward Bound • Boston, MA

3d • Hybrid

About The Position

Cathleen Stone Island Outward Bound School (CSIOBS) is a National and State Park located in the heart of the Boston Harbor Islands, dedicated to experiential education. With a 200-year legacy and a 48-year partnership with Boston Public Schools (BPS), CSIOBS empowers young people through hands-on learning, skill-building, and outdoor adventure. As a member of the Outward Bound network, CSIOBS's mission is to change lives through challenge and discovery. The school offers free, research-based programs that blend STEM, social-emotional, and challenge-based learning for Boston Public School middle and high school students, as well as fee-for-service programs for other groups and leadership development for professionals. The organization is funded by philanthropy and a private events business.

Requirements

• A bachelor’s degree in a related field and 5 years of commensurate experience.
• Knowledge and field experience with urban school-based programs and/or Outward Bound.
• At least two years of experience supervising employees.
• At least three years of program management experience.
• Passion for social justice, environmental stewardship, climate change responsiveness, natural resource and facilities management, and the outdoors.
• Supervisory experience in a youth employment program, required.
• Familiarity with computer-based systems like Microsoft Outlook, Word, Excel, and Google Drive.

Nice To Haves

• Fluency (writing and speaking) in Spanish is a plus.
• Experience with Customer Relations Management databases (i.e. Salesforce) a plus.

Responsibilities

• Oversee direct partnership management for a portfolio of Year-Round Connections schools, including coordination between CSIOBS and assigned school teachers and leaders.
• Develop, maintain, and communicate program operations and schedules.
• Ensure programs are delivered safely and with high quality, as evidenced by surveys, observations, and data.
• Build and maintain positive working relationships with community and school partners.
• Support the distribution, collection, and processing of student enrollment paperwork.
• Ensure that school-based programs operate in accordance with Boston Public School policies.
• Collaborate with the Admin team to analyze survey results and implement subsequent changes.
• Assist the Program Director in developing and reconciling an annual budget.
• Ensure all aspects of quality and safety of program delivery in both educational and work components.
• Ensure that all course and incident data are entered into the appropriate databases (OBUSA, Salesforce).
• Ensure employees are appropriately supervised, oriented, and engaged.
• Ensure that work hours for direct reports are recorded and submitted.
• Collaborate with the Family Engagement manager on student outreach and recruitment.
• Lead, manage, and coach a team of Course Directors and Instructors to support students through academic and Social Emotional Learning.
• Develop Instructors as strong facilitators and leaders through their Outward Bound experience.
• Model leadership that reflects Outward Bound’s culture and values and create spaces that empower Instructors and Course Directors.
• Conduct regular observation and coaching sessions with Instructors to assess, strengthen, and grow their skill set.
• Collaborate with the Admin team to plan, develop, and facilitate regular trainings and professional development opportunities.
• Complete performance reviews and individual development plans (IDP).
• Attend and participate in CSIOBS Staff Meetings and other site activities/events.
• Course direct, facilitate, site manage (if certified), and/or belay monitor as needed or requested by a supervisor.
• Perform other duties as assigned.

Benefits

• Employer sponsored health insurance with the option to select between three comprehensive plans.
• Premier dental and vision plan.
• 401(k) retirement plan with competitive match.
• Generous paid time off including, vacation, holidays, personal days, parental and sick leave.
• Flexible scheduling, pursuant to position.
• Work that engages a diverse and dynamic community of educators and other professionals, with the shared vision of shaping a better future for Boston’s youth.
• A quality work life in Boston’s vibrant Seaport district with frequent access to the natural wonders and positive impacts of Cathleen Stone Island.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level