Program Manager

Elevance Health•Lakewood, WA

3d•Onsite

About The Position

The Program Manager is responsible for the development and ongoing management of one or more multi-year external client facing programs within a business unit. Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives. A program manager may have responsibility for a piece of a larger enterprise/regional external client facing program. This role will support cross-functional implementation and maintenance of Washington State HB 1813 and other regulatory initiatives, partnering with Contracting and Provider Relations teams to coordinate provider-facing readiness, contract updates, stakeholder communications, milestone tracking, and issue resolution.

Requirements

Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Graduate degree preferred.
Project management certification preferred.

Responsibilities

Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs.
Develops program budget, ensures program meets its stated objectives.
Provides subject matter expertise in response to day to day external client facing business issues.
Research applicable subject matter practices and remains aware of industry trends.
Manages external client facing relationships and partners with corporate and regional business areas.
Coordinates training related to external client facing program.
Develops program success measures and performs periodic assessments of program success.
Help ensure implementation/maintenance activities are organized, timely, and aligned with operational, regulatory, and provider network needs.
Data compilation for Utilization Management reporting on monthly basis as well as data compilation for Utilization Management delegation audits on quarterly basis.