Program Manager

Wings Credit Union•Colorado Springs, CO

8h•$59 - $69

About The Position

The Program Manager will be responsible for managing a portfolio of strategic high-priority projects and initiatives within Enterprise Delivery at Wings. Responsibilities include strategic oversight in partnership with senior leadership, managing business relationships, planning and executing on major deliverables, and ensuring effective communication across the organization. The Program Manager contributes to Wings long-term strategic goals by ensuring the realization of business value across their portfolio and that the program strategy is supporting company goals.

Requirements

Bachelor's Degree Project Management, Business Administration, Finance, or similar related field.
3+ years' of applicable work experience related to project/program management
Must be able to find creative ways to influence others to accomplish objectives in a timely manner.
Experience with Organization Change Management best practice.
Knowledge of the financial services industry.
Experience with technology implementation projects.
Must be able to work in cross-functional teams to provide the best solution.
Outstanding collaboration and team-building skills.
Very strong customer focus and relationship skills, including the ability to work with all levels of employees.
Strong written, verbal, and presentation skills.
Excellent analytical, organizational, and time management skills.
Member Focused: Proven ability to build strong customer/member relationships and deliver customer/member-centric solutions.
Collaborates: Known for building partnerships and working collaboratively with others to meet shared objectives.
Action Oriented: Proven track record of taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Situational Adaptability: Ability to adapt approach and demeanor in real time to match the shifting demands of different situations.

Nice To Haves

One or more of the PgMP, PMP (or their equivalents) preferred

Responsibilities

Manage a portfolio of projects through planning, execution, and closeout using project management best practices to deliver on time, with quality, and within budget
Maintain relationships and expectations at all levels to foster the greatest degree of influence as needed to facilitate cooperation and effective project execution
Collaborate with sponsors, key stakeholders, delivery teams and Product Managers as appropriate to support strategic program goals and measurement
Maintain effective program oversight while managing scope and quality
Leverage the various project management tools to effectively and efficiently execute projects
Collaborate with Program and Project Managers in support of a variety of projects
Play a key role in vendor relationship management
Ensure Organizational and Project Change Management is implemented for the program
Develop a thoughtful, strategic approach to meeting and communication cadence to utilize resources effectively
Effectively facilitate team meetings as appropriate to accomplish key project deliverables
Document, plan and mitigate appropriate project delivery RAID activities
Coach Project and Program Managers in best practices, as appropriate
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.