Girls on the Run Michiana: Program Manager

Girls on the Run•Granger, IN

7d•Remote

About The Position

Girls on the Run Michiana offers an 8-week, twice-weekly after-school program from mid-March through mid-May that utilizes games, activities, and small group conversations to provide girls with the confidence to believe in themselves, practice resilience, and use their voices to stand up for themselves and others. Girls on the Run Michiana is an independent 501(c)(3) organization, one of over 160 independent Girls on the Run councils across the U.S. and Canada. Our territory includes St. Joseph, Elkhart, Marshall, Fulton, and Kosciusko counties in northcentral Indiana. We serve over 1,000 girls at over 65 schools each spring. The Girls on the Run Michiana Program Manager – St. Joseph/Marshall/Fulton Couties is a part-time, flexible, 80% remote position averaging 23-24 hours/week from mid-August through mid-June. The work fluctuates by season with an estimated average of 20 hrs/week from mid-August through late December and an estimated average of 25 hours/week from January through mid-June. The Program Manager may choose to work some of these hours during summer months if so desired. This is a non-exempt position that reports to the Executive Director. The Program Manager works most closely with the Executive Director and the Program Manager for Elkhart County, as well as with team members who support marketing and fundraising.

Requirements

Must have reliable transportation
Must be able to bend and to lift up to 40 lbs
Must be able to work on a computer for several hours with occasional breaks
Must reside in or have strong connections in St. Joseph, Marshall, or Fulton county
An authentic enthusiasm for the mission of Girls on the Run
A natural alignment with the Girls on the Run Core Values
The ability to confidently utilize technology platforms that manage registration, training, evaluation, data, and project management (e.g., Microsoft Office, Google Suite, Asana + GOTR specific platforms including Pinwheel and the GOTR Learning Academy)
A desire to set and reach ambitious goals to further gender equity and empower girls/women tempered with a desire to maintain program quality and enjoy the journey
An ability to thrive and even find joy in managing myriad details
An ability to multi-task and/or create systems to track and complete competing priorities
A commitment to ensuring volunteers feel known, valued, and supported
A commitment to outstanding customer service
A calm, positive, “can-do” attitude and an ability to flexibly adapt to unforeseen challenges
The ability to assume positive intent and build strong relationships up, down, and sideways
A commitment to open communication, a willingness to speak up for yourself and others in a kind and productive way, and work together as a team
Excellent integrity, reliability, and follow-through
The ability to give and receive feedback comfortably to strengthen the program and organization

Nice To Haves

An ability to speak both Spanish and English is preferred but not required
A desire to remain and grow in the position long-term (at least 3-5 years) is strongly preferred

Responsibilities

Implement the Girls on the Run strategic program plan to achieve goals regarding program quality and number of girls served
Maintain accountability and ownership of program success in collaboration and coordination with ED and staff
Collaborate with Communications Manager to create impactful messaging (weekly 411’s, 5K messaging, and social media) to maintain program quality and growth goals
Collaborate with ED on annual coach and parent/caregiver evaluations
Update school/site data within territory to ensure accurate data regarding territory saturation
Provide territory data as needed for reports and goal tracking
Create Pinwheel event registrations for new and returning sites
Identify lapsed and unserved sites in territory and implement strategies to raise awareness (e.g., present to PTO/community service organizations, meet with school counselors)
Respond to program inquiries in territory, cultivating interest and sharing information to bring new or lapsed sites to fruition
Onboard new GOTR liaisons/sites via visits to schools and/or small group liaison trainings
Provide 1:1 and group support to liaisons in territory to recruit coaches in alignment with GOTRM policies
Support liaisons in territory through the girl registration process, providing participant recruitment materials, guidance, and support
Monitor and move teams from waitlist to open and add additional teams as needed
Express gratitude to liaisons and ensure sustainability through succession planning
Manage online registration for new and returning coaches in territory, processing applications and background checks
Serve as an expert in the GOTR Learning Academy (GLA) and manage online training for new and returning coaches
Ensure identified coaches in territory maintain needed safety training (CPR, etc.)
Manage content for regular e-news communication to coaches/liaisons September – May
Prepare and co-lead delivery of in-person coach trainings, presenting a structured training to small and large groups (typically 4 new coach trainings and 2 returning trainings)
Prepare and co-lead mid-season training for coaches (April)
Build personal relationships with coaches in territory; respond promptly to coach outreach
Set up and manage online registration platform/processes for program participants/families ensuring clarity and accurate functionality for sites with discounts and accessibility for all girls
Assist with strategies to raise registration awareness (e.g., yard signs, back to school nights, etc.)
Manage content for weekly communication to families/caregivers March – May
Oversee participant payment plans
Respond to questions from parents/caregivers within territory
Order, assemble, and distribute program materials (team bags, t-shirts, shoes, water bottles, curriculum, team bags, 5K kits)
Track program budget
Maintain accurate records for coaches and other program related paperwork
Collaborate with GOTRM staff to communicate program impact, providing quotes, stories, and updates that help create a culture of philanthropy and volunteerism throughout the organization
Support the cultivation of a culture of philanthropy throughout the organization, maintaining an awareness of fundraising goals and leveraging opportunities to invite support
Provide support as needed in the planning and preparation for two end-of-season 5K events