Program Manager

University of California, San Francisco•San Francisco, CA

3d•Hybrid

About The Position

The Program Manager will lead the design, implementation, and continuous improvement of the UCSF Center for Health Equity in Surgery and Anesthesia (CHESA) Global Health Equity Fellowship - the largest global surgery fellowship in the world. This fellowship addresses the gap in safe, timely, and affordable surgical care by equipping frontline clinicians serving vulnerable communities with training, project support, mentorship, and a global network. The program is highly competitive and reaches physicians, nurses, and advanced practice providers worldwide through a virtual-first model. The Program Manager serves as a strategic and operational partner, translating program vision into actionable plans, designing curricula, facilitating sessions, managing relationships with fellows, faculty, alumni, and global partners, and refining the program based on feedback and data. They will develop a strong understanding of fellows’ work and facilitate connections across the CHESA network. Familiarity with the global surgery and anesthesia landscape is beneficial. The Program Manager directly supervises an Operations Coordinator and co-manages the program budget, contributes to donor engagement and reporting, and supports alignment across CHESA's broader initiatives. Occasional travel may be required. This role requires someone who is strategic, execution-oriented, adaptable, and thrives in dynamic environments, working across diverse stakeholders, disciplines, and cultures. Experience in global health, international development, social impact, nonprofit management, public health, philanthropy, consulting, or technology is relevant.

Requirements

Bachelor's degree in related area and / or equivalent experience / training.
3+ years of progressive professional experience in program management, including in global health, international development, social impact, public health, or a related field.
Minimum 2 years of full-time professional experience working internationally or in cross-cultural settings on programs advancing health, education, social impact or development, including direct engagement with partners across diverse contexts.
3+ years of experience designing and delivering educational or training programs for adult professional learners, including curriculum development and facilitation of workshops or learning sessions.
Experience managing program budgets, including resource allocation decisions and financial tracking.
Demonstrated experience managing relationships with and coordinating across physician and nursing faculty or other senior subject-matter experts.
Demonstrated knowledge of, or ability to quickly learn, the global surgery and anesthesia landscape.
Demonstrated ability to manage multiple priorities, adapt to changing needs, and effectively set and adjust priorities and problem solve in a dynamic environment.
Demonstrated ability to synthesize complex program information into clear written and verbal communications for diverse audiences.
Strong communication and interpersonal skills to communicate effectively, both verbally and in writing.
Ability to use discretion and maintain all confidentiality.
Demonstrates ability to use sound judgment in responding to issues and concerns.
Strong skills in analyzing, researching and synthesizing large amounts of data for preparing sound and relevant proposals / analyses.
Ability to multi-task with demanding timeframes.

Nice To Haves

Master's degree in public health, public administration, global health, health policy, international development, or related field required; or equivalent combination of education and directly relevant professional experience.
Experience designing or implementing monitoring and evaluation frameworks for educational, health or social impact programs, including using data and feedback to drive program improvements.
Experience managing a clinical fellowship or training program, or other longitudinal education or cohort-based program.
Demonstrated experience using AI tools (e.g., large language models, automation platforms) to improve workflow efficiency, draft and synthesize content, or streamline administrative processes in a professional setting.
Experience preparing donor reports, grant deliverables, or external communications that translate program data into impact narratives for diverse audiences.
Working knowledge of applicable policy analysis techniques.
Experience with Moodle, Articulate, Wordpress, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, and/or Canva.
Foreign language proficiency, preferably Spanish or French.

Responsibilities

Partner with CHESA leadership to define and refine the vision, goals, and strategic direction of the fellowship.
Translate program goals into clear structures, activities, and deliverables, including curriculum and learning experiences.
Design and oversee monitoring and evaluation processes in collaboration with the M&E Lead and fellowship co-directors; use data and feedback to continuously improve program quality and impact.
Identify opportunities to strengthen and expand the program, including new partnerships and delivery approaches.
Ensure alignment between fellowship activities and CHESA's broader mission across research, education, and advocacy.
Stay informed on trends in global surgery and anesthesia to inform program direction and innovation.
Oversee execution of all fellowship activities, ensuring timely and high-quality delivery.
Develop and manage workplans, timelines, and milestones across program components and concurrent workstreams, including education sessions, recruitment, events, and partnerships.
Facilitate or co-facilitate sessions, workshops, and discussions; develop agendas and guide conversations to ensure engaging and effective sessions.
Anticipate challenges and adjust plans to maintain program continuity and quality.
Work closely with faculty to design and deliver program content and prepare for sessions.
Build and maintain strong relationships with fellows, alumni, faculty, and global partners.
Serve as a key point of contact for program-related communication.
Develop a strong understanding of fellows’ work and facilitate connections across the CHESA network.
Foster cohort engagement and a strong sense of community.
Coordinate roles and expectations across collaborators and stakeholders.
Apply cultural awareness and global experience to effectively engage partners across diverse geographic and resource settings.
Ensure alignment between programmatic priorities and operational execution.
Work closely with the Coordinator to ensure smooth logistics, procurement, scheduling, and financial processes.
Identify operational needs and ensure systems support program goals.
Work with the fellowship team to navigate competing priorities and complex institutional processes.
Co-manage program budget in collaboration with CHESA leadership.
Make decisions regarding allocation of resources across program activities.
Ensure alignment between budget use and program priorities.
Work with the Operations Coordinator to ensure accurate tracking and execution.
Support preparation for donor and stakeholder meetings, including briefing materials and presentations.
Compile program updates, impact highlights, and relevant data for donor communications and reports.
Translate monitoring and evaluation data into clear, compelling narratives that communicate program impact to diverse audiences.
Coordinate logistics and follow-up for donor engagement activities; ensure alignment between program activities and donor priorities.