Program Manager

Coast Mental Health • Vancouver, BC

33d • CA$64,359 - CA$101,785 • Onsite

About The Position

This Supportive Recovery Transitional Housing Program will provide 27 units of temporary transitional housing for adults (19 plus) who have been discharged from substance use treatment beds and require additional short-term support to assist with maintaining their recovery, gain valuable housing maintenance skills and successfully acquire permanent housing in the community of their choice. Residents will work closely with Coast Mental Health staff through assertive engagement/interventions that focus on life skills support, connection to health, mental health, and substance use supports (in-house and community), and acquiring permanent housing through collaboratively developed care plans for each resident. The Program Manager will lead a team of unionized multidisciplinary staff with the goal to provide a strength-based framework and trauma-informed lens to inform all aspects of service delivery for residents – with the desired outcome of a graduated and structured transition to living in the community. You will support staff in employing the principles of psychosocial rehabilitation, harm reduction, motivational enhancement, and other evidence-based best practices to improve clients’ ability to function in all aspects of life. You will spearhead the development of effective programming to assist residents in achieving graduated success in interpersonal relationships, mental health and/or addiction issues, housing and support services, activities of daily living, life skills programming and community preparedness activities as well as other areas as identified by the clients themselves. You will establish a positive, healthy and safe work environment for this team, and manage all aspects of the employee lifecycle. Program leadership includes risk management for the program, financial management of program budgets, ensuring the property is appropriately maintained in partnership with Coast’s Properties division, and developing program plans in alignment with overall Coast strategies and operational plans. You will operate in a collaborative manner, not only with other housing services program staff but in partnership with the friends and family members of clients, community agencies, and any agency or person who is committed to positive outcomes for clients. As part of the Coast leadership team, you will collaborate and openly communicate with other leaders across the organization.

Requirements

• Strong knowledge of mental illness and treatment modalities.
• Current or recent experience working with mental illness and highly vulnerable populations.
• Experience working with persons with addictions.
• Working knowledge of all related legislation.
• Good understanding of community and social services in the Maple Ridge area.
• Established leadership skills.
• Experience working with unionized staff.
• Ability to problem solve.
• Planning and organizational skills.
• Financial management skills.
• Strong computer proficiency.
• Communication skills.
• Ability to build relationships and engage effectively with partners internally and externally.
• Minimum of 3 years of experience in mental health.
• Experience in housing programs working with concurrent disorders.
• 3 years of supervisory and administrative experience.
• A degree from a recognized post-secondary institution in social services or social work.
• Current First Aid/CPR certificate.
• Training in Crisis Management.
• A Valid B.C. Driver’s License.
• Access to a reliable vehicle.
• Successful completion of a Criminal Records Check.

Nice To Haves

• Kept current with new developments in mental health and Assisted Living best practice.
• Knowledge and experience with the HEU Collective Agreement.
• A professional designation or degree in social work or psychiatric nursing.
• An equivalent combination of education, training, and experience.

Responsibilities

• Lead a team of unionized multidisciplinary staff.
• Provide a strength-based framework and trauma-informed lens to service delivery.
• Support staff in employing principles of psychosocial rehabilitation, harm reduction, motivational enhancement, and other evidence-based best practices.
• Spearhead the development of effective programming for residents.
• Establish a positive, healthy, and safe work environment for the team.
• Manage all aspects of the employee lifecycle.
• Oversee risk management for the program.
• Manage program budgets.
• Ensure property maintenance in partnership with Coast’s Properties division.
• Develop program plans aligned with Coast strategies and operational plans.
• Collaborate with other housing services program staff, clients' friends and family, community agencies, and other stakeholders.
• Collaborate and communicate with other leaders across the organization.

Benefits

• 100% employer-paid benefits for employees and their families.
• Vision Care
• Dental Care
• Prescription Drugs
• Naturopath
• Acupuncture
• Chiropractic
• Group Life
• Massage therapy
• Physiotherapy
• Unlimited Out-of-Province and Out-of-Country Emergencies.
• General sick-leave accruals.
• Long-term disability programs.
• Short-term disability programs available to exempt positions only.
• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total.
• Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching.
• Cognitive behavioural therapy program (CBT abilities program).
• Headversity for managing a variety of life issues and includes self-paced therapeutic support.
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager