Program Manager

PROGRESS HOUSE INC•Placerville, CA

114d•$58,240 - $70,304•Onsite

About The Position

This full-time position provides administrative leadership to counselors in the area of program expertise and performs direct counseling services as needed. The Program Manager demonstrates an advanced level of clinical knowledge in substance abuse disorder medication assisted treatment (“SUD” and “MAT”). This position is part of a larger interdisciplinary team that provides substance abuse disorder counseling to clients enrolled in the program. NOTE: This is an essential services position. The incumbent is required to respond after hours during emergencies and report to work for regular assigned shifts in the event of an emergency corporate closure.

Requirements

Minimum of High School Diploma or equivalent
Possess valid licensing as SUD counselor by approved DHCS certifying body (e.g., CAADE, CADTP, or CCAPP).
Minimum of three (3) years working in a substance abuse treatment environment
Experience in a management or leadership role, preferably in a clinical or SUD treatment setting.
Experience documenting clinical interventions according to established policies and procedures
Experience writing problems lists
Experience completing ASAM and clinical assessments
Experience observing, monitoring and/or intervening in drug/alcohol treatment
Experience providing group and individualized clinical care for adult clients
Experience using an Electronic Medical Record (“EMR”) or Electronic Health Record (“EHR”)
Ability to communicate effectively, both in writing and orally
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
Outstanding customer service skills
Proficient in Microsoft Office Programs and ability to learn software programs
Ability to establish boundaries with clients
Ability to manage difficult behaviors
Ability to track client progress through the development and updates of problems lists
Ability to deliver individual and group counseling services
Ability to apply ethical guidelines of profession
Ability to be nonjudgmental and respectful of others’ beliefs, values and culture
Pre-Employment Investigative Background Check and Drug Test is required.
Post-Hire TB Test is required
Post-hire physical including fitness for duty examination is required

Nice To Haves

experience with women’s issues (e.g., trauma; domestic violence; mental health treatment; parenting and child development; barriers women experience in treatment such as childcare or employment)

Responsibilities

Promote growth of counseling staff in areas of leadership, program excellence, client-centered care, education, and organizational involvement to meet the identified goals and needs of the employee and organization.
Monitor, support, and provide hands-on coaching to counselors in their day-to-day operations to ensure expectations are met for quality client care and funder requirements.
Contribute to performance reviews with other key stakeholders.
Provide substance abuse disorder counseling services, modeling best practices for direct reports, including assessment, treatment planning based on funder requirements.
Conduct individual and family counseling using methods consistent with evidence-based practice.
Complete and maintain accurate records and reports regarding the patients’ histories and progress, services provided, and other required information; ad enter information into the electronic medical record (“EMR”) system(s) in the required format and within the required timeline.
Ensure that each client’s rights are protected and that they are provided with appropriate interventions based on ability to participate, cultural concerns, and diagnostic impression.
Participate in quality initiatives and utilization review activities as requested.
Share expertise with team members and interns.
Maintain compliance with certification requirements, including continuing education and training.
Attends staff meetings as assigned.