Program Manager

Times Microwave Systems•West Palm Beach, FL

About The Position

Qualified candidates for this position will provide support to customers, both internal and external with key account program management. This role involves leadership and management of functions/people, organization and prioritization, and tactical, operational, and strategic communication both internally and externally. The Program Manager will coordinate with Sales and Customer Service, Engineering, Operations, and Quality teams. They will also need an operational understanding (TMS and Customer), data gathering and analysis skills, and the ability to solve complex and ambiguous problems. This role requires taking charge and leading in addressing problems, opportunities, and other 'hot spots' quickly and effectively. Discrepancy resolution and strong comfort with conflict resolution are essential. A general financial and business understanding, along with awareness of compliance and regulatory requirements, and general contract review are also key aspects of this position. The Program Manager will manage development projects for Key Accounts & product management and work with Sales and Marketing to develop sales tools, including marketing materials, promotional programs, and training for the sales force and distribution channels. Conducting and facilitating regular customer meetings, including travel to customer sites as needed, is also a responsibility.

Requirements

Experience with RF interconnect products, coaxial cable &/or related products preferred
Familiarity with RF Interconnect products, coaxial cables &/or related products
Familiarity with specification/blueprint reading, materials and process specifications
Highly motivated, self-starting personality with desire to directly impact the success of the company
Ability to work independently and as part of a team
Effective Communication and excellent Presentation skills
BS in Engineering or similar technical discipline or equivalent experience in RF assemblies
3-5 years' experience in Electro-Mechanical Design/Manufacturing environment desired

Nice To Haves

Commercial business experience a plus

Responsibilities

Customer facing experience and knowledge of basic sales aspects
Leadership and Management of Functions/People
Organization and Prioritization
Tactical, Operational, and Strategic Communication – Internally and Externally
Coordinating with Sales and Customer Service, Engineering, Operations and Quality teams
Operational Understanding (TMS and Customer)
Data Gathering and Analysis
Problem Solving (Uncertain, Complex, Ambiguous)
Take charge and lead in addressing problems, opportunities and other "hot spots" in a quick, decisive and effective manner
Discrepancy Resolution/Strong comfort level with conflict resolution
General Financial and business Understanding
Compliance and Regulatory Requirement Awareness
General Contract Review
Manage development projects for Key Accounts & product management
Work with Sales and Marketing to develop sales tools including marketing materials and promotional programs, plus training of the sales force and distribution channels
Conduct and facilitate regular customer meetings – traveling to customer sites as needed