Program Manager

Pacific Coast Community Resources • Duncan, BC

61d • CA$69,000 - CA$90,000

About The Position

As our Program Manager, you will use your expertise to make a significant contribution to the people, caregivers, and communities we serve. Through a family-centred approach, you will provide support in a safe home environment to people who may present complex behaviours, as well as people with diverse abilities. Your natural ability to care for others, working both independently and collaboratively as a member of a multidisciplinary team, will allow you to influence your team’s success.

Requirements

• A degree in one of the humanities, social sciences or related field with educational preparation for the role of manager/administrator
• Minimum 3 – 5 years experience in a health management role required
• other combinations of education and experience may be considered
• Knowledge of and or experience working within a unionized environment
• Knowledge of Aboriginal Operational Practice Standards and Indicators
• Knowledge of provincial, federal, and Indigenous organizations
• Standard First Aid with CPR certificate
• Knowledge of seizure and diabetes management
• Possess a satisfactory physician’s assessment of fitness to work
• Education in criminology, psychology, social work, behavioural science, or a related field, or equivalent combination of education and experience.
• Experience supporting individuals involved with the criminal justice or forensic mental health system
• Demonstrated experience liaising and collaborating with Forensic Psychiatric Services, probation officers, clinicians, and justice partners
• Knowledge of risk management, safety planning, and behaviour support strategies for individuals with complex behavioural needs
• Experience supporting individuals with dual diagnosis, mental health challenges, or offence-related risk factors
• Strong understanding of trauma-informed practice, professional boundaries, and maintaining safety within a staffed residential environment.
• Satisfactory criminal record and clearance
• A valid class 4 driver's license, access to a safe and reliable vehicle and the ability to travel
• A belief in the humanity of all people

Responsibilities

• Monitor program delivery, planning, and organizational leadership
• Act as a community liaison and coordinate special projects as assigned
• Report to the Regional Manager and Directors
• Demonstrate ability to manage and supervise multi/interdisciplinary teams using strong interpersonal, communication, organizational and conflict resolution skills
• Manage multiple projects with a high level of confidentiality, diplomacy and professionalism
• Use sound judgment and be able to perform well under pressure to meet strict deadlines
• Conceptualize new programs and services and experience in planning, organizing, directing, and implementing community-based activities and programs in a collaborative manner
• Provide services in a manner that supports and reflects positive cultural practices
• Use highly developed communication skills, both oral and written
• Recruit, provide orientation to, schedule and evaluate personnel
• Provide direction, guidance and support for team members to manage conflict openly and constructively
• Schedule and attend staff meetings and attend and participate in other meetings as required
• Maintain an attitude of caring, respect and optimism for families, representatives and community members
• Ensure the home is maintained in a neat and clean state at all times

Benefits

• On-the-job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety,
• Confidentiality and Privacy, Trauma-Informed Practice, First Aid and CPR re-certification
• Competitive Salary of $ 69,000- 90,000/ Year
• Comprehensive Medical, Dental, and Vision care benefits package.
• Career development opportunities
• An inclusive, supportive work environment and community involvement
• A caring, fun, ambitious and supportive team

What This Job Offers

• Job Type: Full-time
• Career Level: Manager