Program Manager
About The Position
The PM will lead program management for the DOS Consular Affairs Passport Modernization Program, overseeing special projects for Passport teams in coordination with Regional Directors and Passport Analysts to support both new and existing modernization initiatives. The PM will manage and track projects for Consular Affairs through the pre-order, order, and post-order phases. These projects may include, but are not limited to, supporting design intent workshops or new passport centers; coordination of existing agency moves; Consular Affairs technology roll-outs such as CXone rollouts; and hardware modernization efforts. The PM Will be responsible for coordinating any required installations, site access, logistics, P&L, scheduling and reporting for the programs. In this role, the program manager will oversee multiple teams, including other Passport program managers, various teams within CA, and private sector partners. The Program Manager will provide direct support to the Passport Agency Coordination Lead's, Regional Directors and, Program Analysts. In this role the PM needs to be prepared to travel a minimum of 50% of their time. This position requires travel to all existing and new passport centers, totaling ~35 domestic locations. Additional location may be added to the program as required.
Requirements
- Minimum of 50% travel required.
- Ability to travel to all existing and new passport centers, totaling ~35 domestic locations.
Responsibilities
- Lead program management for the DOS Consular Affairs Passport Modernization Program.
- Oversee special projects for Passport teams in coordination with Regional Directors and Passport Analysts.
- Support new and existing modernization initiatives.
- Manage and track projects for Consular Affairs through the pre-order, order, and post-order phases.
- Support design intent workshops or new passport centers.
- Coordinate existing agency moves.
- Oversee Consular Affairs technology roll-outs such as CXone rollouts.
- Manage hardware modernization efforts.
- Coordinate required installations, site access, logistics, P&L, scheduling and reporting for the programs.
- Oversee multiple teams, including other Passport program managers, various teams within CA, and private sector partners.
- Provide direct support to the Passport Agency Coordination Lead's, Regional Directors and, Program Analysts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
