Program Manager

Lonza•Portsmouth, NH

1d•Hybrid

About The Position

The Program Manager (PM) is responsible for managing projects which requires a unique set of skills. This crucial position sits at the center of a triangle made up between Lonza, our Customers and their Patients. You will therefore be responsible for ensuring relationships are built and that the project/ program is delivered according to the expected quality, timelines and cost.

Requirements

Bachelor's Degree is required.
Project Management or Program Management experience required.
Must be able to build consensus between customer and internal Lonza teams.
Must be able to "influence without authority" to achieve goals, and manage competing interests between various stakeholders in projects.

Nice To Haves

Degree in related Life Sciences or STEM discipline is preferred.
PMP preferred.
5+ years overall professional experience in Life Science/Pharmaceuticals/Biotech/Medical Device industries is highly preferred.
Prior experience at CDMO within Life Science/Pharmaceuticals/Biotech/Medical Device industries is highly preferred.
Contract manufacturing environment experience in other industries is preferred.
Technical understanding of mammalian cell culture manufacturing is ideal, but not required.
Prior experience within Biologics and Mammalian Cell Culture projects in research or academic setting is helpful.

Responsibilities

Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer’s expectations.
Understand the Customer’s needs and represent their interests by acting as their advocate on-site.
Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality.
Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview.
Passionate about customer focus with a true “Customer Comes First” mindset and constantly seeks opportunities to improve performance through partnership and collaboration.
Able to translate the strategic vision for the project into actionable objectives and plans that are ambitious but achievable.
Equally comfortable functioning in a scientific or technical environment as well as in a purely business-related setting.