Program Manager (Team Coordinator)

Total Living Concept Inc•Auburn, WA

8d•$31 - $35•Onsite

About The Position

We are a nonprofit organization in South King County that provides individualized supported living services to adults with developmental disabilities. We are seeking a dedicated Program Manager to help carry out this mission.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Valid driver’s license with no pending risk of loss.
Ability to pass Washington State and FBI fingerprint-based background checks.

Nice To Haves

At least three years in a supervisory role.
Five years providing supported living services in community settings.
The ability to build supportive relationships with DSPs, individuals receiving services, and their families.
Experience developing individualized support plans tailored to each person’s needs.
The flexibility to work varying schedules as required.
Excellent listening and communication skills, along with strong organizational and documentation capabilities.
A deep understanding of person-centered support philosophies.

Responsibilities

Provide direct supervision to up to 20 Direct Support Professionals (DSPs), mentor staff, and conduct performance reviews to support a high-performing team.
Coordinate and document health care services for individuals in accordance with state and agency requirements.
Monitor and maintain each individual’s medical and service benefits to support continued access to essential resources.
Provide immediate assistance during emergencies, including physical transfers and personal hygiene support.
Reconcile each individual’s financial records monthly to ensure accuracy and accountability.
Schedule and attend required monthly meetings, prepare written meeting documentation, and promote open communication and teamwork.

Benefits

Competitive Wages: The starting wage is $31.00 to $35.23 per hour, with potential bonuses.
Employees receive an additional $60 per day when responsible for the company’s emergency cell phone.
Partial reimbursement for eligible personal cell phone and home internet expenses.
Major medical coverage with minimal employee contributions and a Health Reimbursement Arrangement (HRA).
Employer-paid vision, life, and long-term disability insurance.
Travel assistance.
Employees may also choose self-paid dental plans, additional life insurance, and pet insurance.
Paid holidays, sick leave, and vacation time.
Mileage reimbursement for eligible work-related travel.
Access to a 401(k) plan with company match after one year of service.